{"id":2937277,"url":"https://alion.io/job/iris-software-group-senior-account-development-executive-isams","title":"Senior Account Development Executive","company":{"id":51452,"name":"IRIS Software Group","domain":"iris.co.uk","url":"https://alion.io/company/iris-software-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":149000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-20T15:20:51Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-30T13:44:53Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"About IRIS\nIRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.\nWe're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.\nAre you a commercially driven Account Manager who thrives on building relationships, identifying opportunities and delivering exceptional customer experiences?\nWe're looking for a Customer Account Manager to join our iSAMS Sales team at IRIS Software Group.\niSAMS is a school management information system (MIS) designed to help schools streamline their operations, manage information and work more efficiently.\nIn this role, you'll take ownership of a portfolio of existing school customers, building strong, long-term relationships while identifying opportunities to grow accounts through upselling and cross-selling our products and services.\nYou'll act as a trusted partner to your customers, understanding their challenges, helping them get the most out of iSAMS and introducing solutions that add genuine value.\nThis is an exciting opportunity for someone who enjoys combining relationship management with commercial sales and wants to make a real impact within the education technology sector.\nWhat You'll Be Doing\nAccount Management & Relationship Building\nManage and develop a portfolio of existing school customers, acting as their primary point of contact.\n\nBuild trusted relationships with key stakeholders, understanding their needs, challenges and future objectives.\n\nConduct regular customer meetings, both virtually and face-to-face, to strengthen relationships and identify opportunities.\n\nDrive customer satisfaction, retention and long-term account growth.\n\nSales & Revenue Growth\nIdentify and convert upselling and cross-selling opportunities across the iSAMS product and service portfolio.\n\nTake ownership of the full sales cycle, from identifying opportunities through to negotiation and closing.\n\nAchieve individual sales targets by developing existing accounts and building a healthy pipeline.\n\nDeliver compelling product presentations and demonstrations, communicating the value of our solutions.\n\nNegotiate commercial agreements that deliver value for customers while supporting business growth.\n\nCustomer Engagement & Product Adoption\nWork proactively with customers to maximise their use of iSAMS.\n\nIdentify opportunities to introduce additional functionality, products and services that support school requirements.\n\nKeep customers informed of product updates, new features and developments.\n\nAct as the voice of the customer, sharing feedback with internal teams to help improve products and services.\n\nPipeline Management & Collaboration\nMaintain accurate customer records, sales opportunities and pipeline forecasts within Salesforce.\n\nEffectively manage and prioritise your accounts to maximise commercial opportunities.\n\nCollaborate with Sales, Marketing, Customer Support and other internal teams to deliver an excellent customer experience.\n\nAttend customer meetings, industry events, conferences and exhibitions as required.\n\nStay informed about developments within the education technology market and competitor landscape.\n\nWhat We're Looking For\nEssential Experience & Skills\nProven experience in Account Management, Customer Relationship Management or a similar commercially focused sales role.\n\nExperience managing multiple customer accounts and delivering against sales targets.\n\nA strong track record of developing existing business through upselling, cross-selling and account growth.\n\nExcellent relationship-building skills, with the confidence to engage and influence stakeholders at different levels.\n\nStrong commercial awareness, negotiation and objection-handling skills.\n\nAbility to manage a sales pipeline, prioritise opportunities and work independently.\n\nConfident communication and presentation skills, both virtually and face-to-face.\n\nA proactive, organised and results-driven approach.\n\nComfortable using CRM systems and technology to manage customer relationships.\n\nA full, valid driving licence and willingness to travel for customer meetings.\n\nDesirable Experience\nPrevious experience selling SaaS, software or technology solutions.\n\nExperience working within the education or EdTech sector.\n\nKnowledge of school management information systems, particularly iSAMS.\n\nExperience using Salesforce.\n\nWhat Makes You Successful in This Role?\nYou'll be someone who genuinely enjoys building relationships and understanding customer needs, but who also has the commercial drive to turn opportunities into results.\nYou'll be confident managing your own portfolio, proactive in identifying growth opportunities and comfortable having commercial conversations with customers.\nMost importantly, you'll understand that successful account management isn't just about selling more - it's about delivering value, building trust and creating long-lasting customer partnerships.\nWhy Join IRIS Software Group?\nAt IRIS Software Group, we develop software solutions that help organisations work smarter and more efficiently.\nJoining our iSAMS team means becoming part of a business supporting schools through technology, helping them streamline processes and focus on delivering great educational experiences.\nYou'll have the opportunity to develop your commercial expertise, work with an established customer base and contribute directly to the continued growth of our education software business.\nReady to take the next step in your Account Management career? We'd love to hear from you!\nWhy You’ll Love Working Here\nImpact: Your work will influence millions globally.\n\nGrowth: Continuous learning and career development opportunities.\n\nBelonging: A culture that celebrates diversity and empowers every individual.\n\nReady to Apply?\nClick Apply - we’re excited to learn about your unique perspective and experience. If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone.\nWhat to expect from our hiring process\nOur process is designed to be fair, transparent and straightforward. Stages vary depending on the role - more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study - but typically you can expect:\nApplication review - we assess your experience and potential\n\nInitial call - a short conversation to learn about you and share more about the role\n\nSkills assessment - tailored to the position, e.g. case study, coding challenge or portfolio review\n\nFinal interview - meet the team and explore how you'll make an IMPACT at IRIS\n\nWe'll always walk you through the specific stages at the start of the process so you can prepare with confidence.\nIf you need any adjustments or accommodations during the process, let us know, we’re committed to making this experience accessible for everyone.","description_format":"text","description_chars":7147,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Growth opportunities"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","Payroll Services","HR & Payroll Software","Accounting & Tax Software"],"lifecycle":[{"event":"open","at":"2026-10-20T16:23:30Z"}],"visa":[],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.824,"p_room":0.945,"age_days":9,"expected_fill_days":27,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/iris-software-group-senior-account-development-executive-isams","json_url":"https://alion.io/job/iris-software-group-senior-account-development-executive-isams.json","meta":{"generated_at":"2026-10-30T16:21:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4541,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51452},"rest":"https://alion.io/mcp/rest/get_company?id=51452"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Firis-software-group-senior-account-development-executive-isams"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Firis-software-group-senior-account-development-executive-isams"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Firis-software-group-senior-account-development-executive-isams"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iris-software-group-senior-account-development-executive-isams\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Firis-software-group-senior-account-development-executive-isams"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2937277}},{"tool":"search_jobs","arguments":{"company":"iris.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2937277},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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