{"id":2522482,"url":"https://alion.io/job/iron-mountain-senior-manager-operations","title":"Senior Manager, Operations","company":{"id":5820,"name":"Iron Mountain","domain":"ironmountain.com","url":"https://alion.io/company/ironmountain","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":34,"ghost_share":0,"stale_share":0.824,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Legal","role_family":"Legal","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Coimbatore, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":39000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2821},"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Mandiant capa","optional":false},{"name":"OCR","optional":false}],"status":"live","first_seen_at":"2026-10-14T11:33:47Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-21T02:15:27Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.\nWe provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.\nAre you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.\nJob Summary\nIron Mountain is seeking an experienced and commercially astute Senior Operations Manager to join our Global Digital Solutions (GDS) team.\nIn this role, you will be responsible for providing strategic and operational leadership for a large-scale, high-volume scanning and digitization project, taking end-to-end accountability for operational performance, financial outcomes, Public Sector Undertaking (PSU) customer satisfaction, and leading a workforce of over 400 team members.\nYou will join a dynamic, cross-functional team dedicated to delivering scalable digital transformation solutions and driving sustainable revenue growth across key regional engagements.\nWhat You’ll Do\nIn this role, you will:\n Strategic Operations & Delivery: Lead end-to-end operational delivery, throughput, quality governance, and workflow optimization for high-volume digitization projects while meeting aggressive Service Level Agreements (SLAs) and demanding Turnaround Times (TAT).\n P&L & Business Leadership: Manage an annual business portfolio of USD 20 million or more, taking full ownership of profit and loss (P&L), gross profit targets, operating expenditure, EBITDA contribution, and revenue expansion.\n Stakeholder & Workforce Engagement: Direct a multi-layered workforce of 400+ employees and partner closely with senior Public Sector Undertaking (PSU) customer leadership to manage governance, project milestones, complex escalations, and commercial alignments.\nWhat You’ll Bring\nThe ideal candidate will have:\nExperience: Minimum 15+ years of relevant experience in large-scale, high-volume operations management, document digitization, or information management services.\n Scale & Financial Mastery: Proven track record of managing USD 20M+ P&L portfolios and leading large workforces of 400+ personnel using structured productivity and Key Performance Indicator (KPI) frameworks.\n Technical & Domain Expertise: Strong knowledge of end-to-end document scanning workflows, indexing, enterprise content systems, optical character recognition (OCR), quality governance, and Root Cause Analysis / Corrective and Preventive Action (RCA / CAPA) methodologies.\n Education & Requirements: Master of Business Administration (MBA) in Operations Management required; Bachelor of Technology (B.Tech) in Computer Science or Information Technology strongly preferred. Mandatory notice period of less than 60 days (immediate/quick joiners preferred).\nCategory: Operations Group","description_format":"text","description_chars":3396,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Document Management","Data Centers & Colocation","IT Asset Disposition & Refurbishing"],"lifecycle":[{"event":"open","at":"2026-10-14T11:33:47Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.612,"p_room":0.9,"age_days":6,"expected_fill_days":19,"reasons":["conf:3","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/iron-mountain-senior-manager-operations","json_url":"https://alion.io/job/iron-mountain-senior-manager-operations.json","meta":{"generated_at":"2026-10-21T12:16:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17405,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5820},"rest":"https://alion.io/mcp/rest/get_company?id=5820"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Firon-mountain-senior-manager-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Firon-mountain-senior-manager-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Firon-mountain-senior-manager-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iron-mountain-senior-manager-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Firon-mountain-senior-manager-operations"}]}