{"id":1734500,"url":"https://alion.io/job/iron-mountain-sn-software-engineer-biligual-remote","title":"Sn. Software Engineer / Biligual / Remote","company":{"id":5820,"name":"Iron Mountain","domain":"ironmountain.com","url":"https://alion.io/company/ironmountain","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":26,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":4,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Toluca, Mexico","León, Mexico","Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":140000,"period":"year","method":"role_seniority_country_cell","sample_n":10},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"Agile","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-09-04T00:00:00Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-14T00:40:46Z","board_verified":true,"closed_at":null,"days_open":40,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":40},"description":"At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.\nWe provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.\nAre you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.\nIron Mountain is seeking an innovative Senior Developer, ServiceNow to join our Enterprise Technology team.\nAs our digital footprint continues to evolve, your expertise will help pave the way for smarter, highly automated enterprise workflows. In this role, you will have the opportunity to design and customize scalable ServiceNow solutions, integrate critical systems, and deploy advanced Now Assist AI tools. Here, your work directly strengthens platform governance while elevating the day-to-day operations of our internal teams.\nWhat You’ll Do (Responsibilities) In this role, you will:\nLead Technical Architecture & Customization: Design, build, and maintain custom applications, complex workflows, catalog items, and system integrations on the ServiceNow platform.\n\nAdvance Now Assist AI Capabilities: Develop and refine AI skills, autonomous agents, and agentic workflows to increase automation and streamline business processes.\n\nMaintain Platform Governance & Integrity: Manage cross-platform impacts of requested changes, enforce quality standards, and oversee regular ServiceNow version upgrades for vendor compliance.\n\nBridge Technical & Business Needs: Collaborate directly with Solutions Architects and business stakeholders to turn complex requirements into functional Agile deliverables.\n\nWhat You’ll Bring\nThe ideal candidate will have:\n5+ years of experience developing and maintaining solutions on the ServiceNow platform.\n\nExpert proficiency in JavaScript, ServiceNow API web services, and core modules such as ITSM, ITOM, SPM, HAM, SAM, CSM, or SPO.\n\nServiceNow Certified Application Developer (CAD) required; Certified Implementation Specialist (CIS) preferred.\n\nBachelor’s degree in Information Technology or a related technical field.\n\nStrong understanding of ITIL principles and a track record of mentoring developers within an Agile framework.\n\nWhat We Offer\nLocation: Mexico\n\nCompetitive compensation and benefits aligned with experience.\n\nFlexible work options/alternative work options to support work-life balance.\n\nComprehensive health, wellness, and retirement plans.\n\nOpportunities for continuous learning and professional growth.\n\nReady to take the next step in your career and shape the future of our digital platform? Apply today to join our team.\nCategory: Information Technology","description_format":"text","description_chars":3240,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule","Retirement plans"],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Document Management","Data Centers & Colocation","Pharmacies","IT Asset Disposition & Refurbishing"],"lifecycle":[{"event":"open","at":"2026-10-03T00:37:17Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.155,"p_room":0.35,"age_days":39,"expected_fill_days":4,"reasons":["conf:3","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/iron-mountain-sn-software-engineer-biligual-remote","json_url":"https://alion.io/job/iron-mountain-sn-software-engineer-biligual-remote.json","meta":{"generated_at":"2026-10-14T03:00:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4665,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5820},"rest":"https://alion.io/mcp/rest/get_company?id=5820"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Firon-mountain-sn-software-engineer-biligual-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Firon-mountain-sn-software-engineer-biligual-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Firon-mountain-sn-software-engineer-biligual-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iron-mountain-sn-software-engineer-biligual-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Firon-mountain-sn-software-engineer-biligual-remote"}]}