{"id":3747848,"url":"https://alion.io/job/iron-mountain-support-operator","title":"Support Operator","company":{"id":5820,"name":"Iron Mountain","domain":"ironmountain.com","url":"https://alion.io/company/ironmountain","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":41,"ghost_share":0,"stale_share":0.634,"repost_share":0.024,"time_to_fill_p50_days":18,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cork, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-04T14:04:03Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-07T07:36:22Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.\nWe provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.\nAre you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.\nIron Mountain is seeking an energetic, detail-oriented Support Operator to join our team.\nIn this role, you will be responsible for accurately receiving, inspecting, cataloguing, and safely de-manufacturing incoming technology hardware to ensure customer data is securely sanitized and equipment is prepared for shipment. You will be an integral part of our close-knit warehouse operations team dedicated to maintaining safe, efficient, and sustainable material processing.\nWhat You’ll Do\nIn this role, you will:\nManage end-to-end IT asset handling: Receive, record, catalogue, and de-manufacture hardware inventory, performing accurate data input and data wiping to ensure high-quality, audit-ready deliverables.\nCollaborate across site operations: Partner closely with team members and operational supervisors across site locations to safely prepare, box, and stage product shipments according to customer schedules.\n Ensure operational and regulatory compliance: Maintain strict adherence to organizational quality standards, company data privacy protocols, and 5S workplace organization methodology (Sort, Set in order, Shine, Standardize, Sustain).\nWhat You’ll Bring\nThe ideal candidate will have:\n Demonstrated experience: Background in a warehouse, logistics, manufacturing, or asset processing environment (experience with technology hardware or electronic de-manufacturing is preferred).\n Functional and technical knowledge: Familiarity with basic personal computer (PC) applications, Microsoft Office software, and data entry practices (working knowledge of Systems, Applications, and Products in Data Processing [SAP] software is an advantage).\nProven operational abilities: Strong attention to detail, proactive problem-solving abilities, and the flexibility to balance independent tasks with collaborative team goals in a fast-paced setting.\nCommunication and quality commitment: Excellent written and verbal communication skills, with a proven track record of maintaining high accuracy and supporting Lean workplace principles.\nWhat We Offer\nHours & Scheduling: Full-time operational role\nCompetitive Compensation: Competitive pay aligned with experience\nPaid Time Off: Generous paid leave and public holidays\nLearning & Development: Robust on-the-job training, equipment certifications, and ongoing career advancement opportunities\nCall to Action\nAre you ready to elevate your career and make an impact with an industry leader? Apply today and start the conversation with Iron Mountain.\nCategory: Operations Group","description_format":"text","description_chars":3452,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Document Management","Data Centers & Colocation","IT Asset Disposition & Refurbishing"],"lifecycle":[{"event":"open","at":"2026-11-04T14:04:03Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":18,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/iron-mountain-support-operator","json_url":"https://alion.io/job/iron-mountain-support-operator.json","meta":{"generated_at":"2026-11-07T09:10:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6745,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5820},"rest":"https://alion.io/mcp/rest/get_company?id=5820"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Firon-mountain-support-operator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Firon-mountain-support-operator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Firon-mountain-support-operator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iron-mountain-support-operator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Firon-mountain-support-operator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3747848}},{"tool":"search_jobs","arguments":{"company":"ironmountain.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3747848},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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