{"id":1743592,"url":"https://alion.io/job/irth-solutions-sr-implementation-conslutatnt","title":"Sr. Implementation Consultant","company":{"id":7550,"name":"Irth Solutions","domain":"irthsolutions.com","url":"https://alion.io/company/irth-solutions","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"ET","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":100000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-15T02:14:02Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Implementation Consultant\nCompany Summary\nIrth Solutions is a software product company building cutting-edge technology platforms that continuously set industry benchmarks. With a strong product culture, collaborative environment, and high-growth potential, Irth offers an exciting opportunity to work on modern, enterprise-scale data platforms.\nJob Summary\nThe Implementation Consultant is responsible for the end-to-end delivery of software implementation projects and key client deliverables. This role partners closely with clients to understand their business processes, translate business needs into system requirements, configure and customize software solutions, and ensure successful implementation.\nThe Implementation Consultant will demonstrate software functionality, lead requirements and configuration sessions, provide training, troubleshoot issues, coordinate testing, and provide ongoing support. The role also ensures that implemented solutions meet client requirements and comply with applicable regulations.\nThe ideal candidate is a strong individual contributor who can influence decision-makers, manage competing priorities, and work effectively across client and internal teams. Excellent communication, attention to detail, proactive problem-solving, and the ability to work independently are essential.\nKey Responsibilities\nClient Implementation & Requirements\nLead end-to-end software implementation projects from requirements gathering through deployment and ongoing support. \nMeet with clients following the sale of software packages to collect the information and data required to configure and customize solutions. \nFacilitate business-requirement sessions to understand client needs, evaluate priorities and feasibility, and recommend optimal solutions. \nAnalyze clients' as-is business processes and translate them into to-be processes within Irth products. \nIdentify process, product, and functionality gaps and recommend enhancements or new features when necessary. \nCustomize and configure software systems based on individual client requirements and specifications. \nServe as the Subject Matter Expert (SME) for assigned implementation projects. \nEnsure projects are completed within established KPIs, timelines, and budgets. \nConfiguration & Training\nLead clients through system configuration using a Train-the-Trainer approach. \nDevelop client-side subject matter experts who can effectively administer and use Irth software. \nDemonstrate system functionality and answer client questions throughout implementation. \nProvide training, troubleshooting, and implementation support. \nAssist clients in understanding how software functionality supports their business processes and requirements. \nProject Management & Documentation\nWork closely with Project Managers to plan, organize, and control multiple project initiatives. \nParticipate in regular project meetings and maintain accurate project status reporting. \nMaintain strong client relationships and consistent communication throughout the implementation lifecycle. \nPrepare and maintain implementation documentation, including:\nStatements of work \nBusiness and functional requirements \nProcess flow diagrams \nWireframes \nConfiguration documentation \nProject status reports \nUtilize company systems to maintain accurate project status, project information, and time entries. \nProduct & Development Collaboration\nCoordinate client enhancements with internal Irth product and development teams for upcoming sprints. \nMaintain close working relationships and regular communication with technical team members and development leads. \nWork with internal teams to establish estimated delivery timelines for planned development projects. \nCommunicate changes to development timelines, including revised ETAs and the reasons for those changes, to affected stakeholders. \nParticipate actively with development teams to ensure user stories accurately reflect business requirements and are incorporated into technical designs. \nSupport the breakdown of requirements into development sprints and actionable technical deliverables. \nEnsure enhancements and solutions align with the overall product strategy and do not conflict with existing product functionality. \nTesting & Quality Assurance\nCoordinate User Acceptance Testing (UAT) activities with clients. \nSupport clients in validating new functionality and ensuring requirements have been met. \nFacilitate UAT sign-off for new features and enhancements. \nParticipate in detailed system and business-process analysis. \nReview product content for accuracy and alignment with business intent. \nApply strong underwriting and product knowledge when reviewing requirements, configurations, and content. \nCustomer Success\nTake an active role in managing the overall customer relationship and satisfaction throughout all phases of implementation. \nProactively identify potential implementation risks and develop solutions before they affect project outcomes. \nMaintain strong relationships with clients and internal stakeholders. \nEnsure clients receive appropriate communication, support, and guidance throughout the implementation lifecycle. \nKey Skills & Qualifications\nThe successful candidate should demonstrate:\nStrong software implementation and business-analysis skills. \nExcellent written and verbal communication. \nStrong client-facing and relationship-management abilities. \nAbility to influence and collaborate with decision-makers. \nStrong analytical and problem-solving skills. \nExcellent attention to detail. \nAbility to manage multiple projects, priorities, and deadlines simultaneously. \nAbility to work independently while collaborating effectively with cross-functional teams. \nExperience translating business requirements into system configurations and technical requirements. \nExperience with process mapping, requirements documentation, and workflow analysis. \nExperience coordinating UAT and obtaining client sign-off. \nStrong project organization and time-management skills. \nAbility to learn complex software products and become a subject-matter expert. \nStrong understanding of underwriting and/or relevant insurance business processes is highly valuable. \nCore Competencies\nClient Relationship Management \nBusiness Requirements Analysis \nSoftware Configuration \nImplementation & Deployment \nProcess Improvement \nProject Coordination \nProduct Knowledge \nUser Acceptance Testing \nTechnical & Business Communication \nStakeholder Management \nProblem Solving \nDocumentation \nCross-Functional Collaboration \nSuccess in This Role\nSuccess in this position means delivering implementations on time, within budget, and according to client requirements, while creating strong client relationships and ensuring customers can effectively adopt and use Irth's software solutions.\nThe Implementation Consultant will serve as the critical bridge between clients, business requirements, product strategy, project management, and software development.\nRequirements\nSkills & Experience\nRequired Qualifications\nStrong independent decision-making, organizational, planning, and problem-solving skills. \nStrong technical acumen with a solid understanding of software development practices, processes, and procedures. \nAbility to identify opportunities for process, product, and operational improvement. \nSelf-starter with demonstrated commercial awareness and business acumen. \nExcellent written and verbal communication skills. \nStrong organizational skills with the ability to manage multiple priorities and deadlines. \nAbility to translate business requirements into clear technical specifications and communicate technical changes effectively to development teams. \nMinimum of 3 years of relevant professional experience, or 5-7 years of relevant experience in lieu of a degree. \nDemonstrated experience working directly with customers in software implementation or delivery environments. \nAbility to quickly learn new concepts, software products, and technologies and translate them into effective customer solutions. \nAbility to build, motivate, and maintain productive working relationships with customers, technical teams, and internal stakeholders. \nAbility to apply professional experience, sound judgment, and analytical thinking to plan and accomplish project goals. \nDemonstrated ability to work independently while effectively collaborating with cross-functional teams. \nWillingness and ability to work during U.S. Eastern Time business hours on a daily basis. \nEducation\nBachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field. \nEquivalent professional experience may be considered in lieu of a formal degree, consistent with the experience requirements above. \nAI Use in Hiring\nAs part of our hiring process, this role may use artificial intelligence or automated tools to assist in reviewing and screening applications. These tools support, but do not replace, human judgment in hiring decisions.\nRole Type\nThis is a Back fill position.\nCompensation\nThe salary range for this role is USD $100-120K. This range reflects the base salary only and does not include any other compensation components like OTE. Any offers made are dependent on factors including and not limited to experience, skills, and location.\nBenefits\nWhy Join Irth Solutions?\nAt Irth Solutions, your work directly supports the people and organizations responsible for protecting the infrastructure our communities depend on every day.\nLife at Irth (US Benefits)\nAt Irth Solutions, we believe great work happens when people have the support, flexibility, and resources they need to do their best work.\nAs part of the Irth Solutions team, you’ll enjoy:\nCompetitive compensation with a base salary commensurate with experience, plus uncapped commission / OTE.\nThe opportunity to join a dynamic, growing company that is well respected within its industry.\nMedical, dental, and vision insurance options.\n 401(k) plan with company match.\nFlexible PTO policy plus company-paid holidays.\nAdditional benefits including life insurance, pet insurance, employee discounts, and perks programs.\nA generous one-time work-from-home stipend to help you get set up for success.\nTeam events including monthly company lunches, volunteer outings, and quarterly gatherings.\n Hybrid employees have access to complimentary snacks, beverages, and coffee at our Columbus, Ohio office.","description_format":"text","description_chars":10433,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Low-Code & No-Code Platforms","Field Service Management Software"],"lifecycle":[{"event":"open","at":"2026-10-03T04:37:49Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":12,"expected_fill_days":50,"reasons":["conf:2","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":false},"html_url":"https://alion.io/job/irth-solutions-sr-implementation-conslutatnt","json_url":"https://alion.io/job/irth-solutions-sr-implementation-conslutatnt.json","meta":{"generated_at":"2026-10-15T04:32:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6586,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7550},"rest":"https://alion.io/mcp/rest/get_company?id=7550"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Firth-solutions-sr-implementation-conslutatnt"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Firth-solutions-sr-implementation-conslutatnt"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Firth-solutions-sr-implementation-conslutatnt"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/irth-solutions-sr-implementation-conslutatnt\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Firth-solutions-sr-implementation-conslutatnt"}]}