{"id":4274700,"url":"https://alion.io/job/irwin-product-specialist-data-navigator","title":"Product Specialist – Data Navigator","company":{"id":3815016,"name":"Irwin","domain":"getirwin.com","url":"https://alion.io/company/getirwin","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":71,"ghost_share":0.085,"stale_share":0,"repost_share":0.563,"time_to_fill_p50_days":23,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Product","role_family":"Product","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"Jenkins","optional":false},{"name":"Kibana","optional":false},{"name":"Linux","optional":false},{"name":"MATLAB","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Postman","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-11-13T18:40:19Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T01:19:57Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.\nAt FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big rolein how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipatingour clients’ needs and exceeding their expectations.\nYour Team's Impact:\n\nData Solutions is a leading content delivery platform that provides clients with organized, connected, and easily accessible data through the Open: FactSet Marketplace. It supports multiple delivery technologies, databases, programming languages, and visualization tools to meet diverse client workflows. The SBU contributes over $173M in ASV, with double-digit year-over-year growth. Its portfolio includes Standard Data Feed, Data Exploration, OnDemand (API), Views, Cornerstone, Real-Time Products (Exchange Data Feed and Benchmark Feeds), Open: FactSet Marketplace, Quantopian Enterprise, and other non-workstation initiatives.\nThe Data Solutions team is seeking a Product Specialist to support product management, develop comprehensive knowledge of products and delivery technologies, expand product offerings, and enhance features focused on connectivity, scalability, and usability. The role involves close collaboration with global Content, Product, Strategy, Sales, Support, and Engineering teams..\nWhat You'll do:\nManage the group’s daily inflow of product requests and guide them to a meaningful and timely resolution.\nCommunicate clear and detailed responses to requests while tying in references to supporting documentation.\nContribution to Product Design and Maintenance\nAssist product owners in spec’ing and designing products that capture market share in the financial data investments space.\nContribute to departmental product development projects\nCritical Product Analysis\n Identify recurring issues/requests and make recommendations for feature enhancements.\n Collection of metrics for product usage, issues reported time to first response, time to resolution, etc.\n Identify areas for improvement of Product Support\nProduct Documentation and Education\nCreate and maintain support and troubleshooting documentation.\nRegularly share Data Solutions product best practices with stakeholders\nWhat We're Looking For:\n\nEducation:\nBachelor’s or master’s degree in computer science, Engineering, Information Systems and/or Finance\nExperience: 2 - 6 Years of experience\nLed documentation strategy and execution for the Data Navigator product suite, aligning deliverables with product roadmaps and release schedules.\nDesign and implement DITA-based structured authoring and information architecture frameworks to improve content reuse, consistency, and localization readiness.\nAuthor and maintain user guides, implementation guides, API documentation, developer guides, Python reference manuals, installation guides, and release notes.\nCollaborate with Product Management, Engineering, and QA teams to ensure documentation accuracy through feature validation, GUI testing, and sprint participation.\nManag documentation publishing workflows using Git, Perforce, and internal documentation portals.\nEstablish documentation standards, templates, style guides, and review processes, improving content quality and reducing review cycle times.\nMentor and coach junior technical writers, providing editorial guidance and fostering best practices in technical communication.\nCoordinate documentation delivery across multiple releases, ensuring timely publication of customer-facing and developer-focused content.\nParticipate in Agile ceremonies, sprint reviews, and release readiness activities to maintain alignment with product development milestones.\nLog design and troubleshooting\nExperience working in Unix / Linux environments\nSQL and other RDBMS platforms\nProgrammatic APIs\nSpecification writing / technical documentation\nFQL, Kibana, Jenkins and GitHub\nIntermediate Python knowledge, R, Matlab\nTesting using Postman and CI/CD tools like Jenkins\nAble to understand a complicated technical product line, while being able to manage the complicated business rules surrounding these products.\nFunctional understanding of Enterprise Data Delivery solutions\nFunctional understanding of Software Development cycles\nProficient in Microsoft Office applications (Excel, Word & PowerPoint)\nStrong organizational skills are needed to juggle multiple tasks.\nAttention to detail along with the ability to see the big picture.\nAbility to work on multiple projects with shifting priorities.\nSelf-disciplined and motivated work ethic.\nHighly Desired Attributes:\nKnowledge of financial databases used in financial markets.\nKnowledge of Product Development Life Cycle from Ideation to Go to Market\nTechnical specification writing or maintenance experience of tools, enhancements, products.\nAbility to learn automation frameworks and conceptualization.\nAbility to work independently and collaboratively with team members in other offices.\nKnowledge or experience with analytical software from FactSet, CapIQ, Thomson Reuters or Bloomberg\nAbility to learn to work with project management software and in Agile Environment\nCompany Overview:\nFactSet (NYSE:FDS| NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.\nAt FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.","description_format":"text","description_chars":6444,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-11-13T18:40:19Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-14T03:39:19Z"},"pay":null,"html_url":"https://alion.io/job/irwin-product-specialist-data-navigator","json_url":"https://alion.io/job/irwin-product-specialist-data-navigator.json","meta":{"generated_at":"2026-11-14T03:39:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5567,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3815016},"rest":"https://alion.io/mcp/rest/get_company?id=3815016"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Firwin-product-specialist-data-navigator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Firwin-product-specialist-data-navigator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Firwin-product-specialist-data-navigator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/irwin-product-specialist-data-navigator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Firwin-product-specialist-data-navigator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4274700}},{"tool":"search_jobs","arguments":{"company":"getirwin.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4274700},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}