{"id":2105147,"url":"https://alion.io/job/isaac-instruments-quality-assurance-analystapplication-maintenance-hybrid","title":"Quality Assurance Analyst(Application Maintenance) - Hybrid","company":{"id":679808,"name":"ISAAC Instruments","domain":"isaacinstruments.com","url":"https://alion.io/company/isaacinstruments","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"QA","role_family":"QA","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint-Bruno-de-Montarville, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":80000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":18},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Agile","optional":false},{"name":"Angular","optional":false},{"name":"Azure DevOps","optional":false},{"name":"C#","optional":false},{"name":"Incident Management","optional":false},{"name":"PowerShell","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false},{"name":"Azure","optional":true},{"name":"JavaScript","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-10-08T16:50:30Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-21T06:00:31Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"ISAAC partners with North American fleets to provide a user-friendly solution that simplifies trucking. Focused 100% on the trucking industry, we help carriers overcome challenges, while boosting driver happiness. With proven system reliability and system integration capabilities driven by our open platform, our solution helps your drivers and back-office team work smoothly.\nLet’s work together to help create the technological future of the trucking industry! We are expanding our internal team and are excited to meet people who share the same passion for innovation.\nFor more information, visit www.isaacinstruments.com.\n As a Quality Assurance Analyst - Application Maintenance, you support the technical support team in analyzing and handling complex customer requests. You help implement and apply testing methods to make sure we meet our quality standards, and you analyze change requests. You work with the quality assurance and development teams to improve processes. You embody ISAAC’s values and contribute to a positive work environment.\nSuccess is measured by the quality of your diagnoses and tests, the clarity of your documentation, the relevance of your improvement recommendations and your ability to live ISAAC’s values in your daily work.\nResponsibilities\nInvestigate incidents through functional and code analysis to suggest solutions to the development teams (mobile, web, back-end) \nSupport the technical support team as a go-to resource for incident management, to improve the resolution rate \nAnalyze bugs, identify their causes and prioritize them \nDevelop, improve and run tests, and build validation tools \nDocument test plans and update test cases to reflect fixes and new features \nInstall, configure and test new versions of the software platform and upgrades \nResolve issues with the tests and tools we develop \nDocument defects clearly (description, steps to reproduce, environment, etc.) to speed up resolution \nAnalyze how our software is used to make recommendations for improvement and innovation \nIdentify and fix system performance issues \nGather and assess feedback on testing and quality assurance processes to identify areas for improvement \nWork closely with the quality assurance and development teams to review test cases, assess possible solutions and analyze the various change requests \nAlign your actions with ISAAC’s mission and strategic objectives, showing care and authenticity toward colleagues and customers \n Bachelor’s degree in computer science or software engineering, or other training combined with relevant experience \n3 to 5 years of experience in quality assurance or customer support at a software development or high-tech company, or other relevant experience \nGood knowledge of programming (e.g., C#, Angular or another programming language) and of the Windows environment \nKnowledge of SQL Server \nExcellent analytical and problem-solving skills \nStrong oral and written communication skills in French and English \nAssets: experience with Azure DevOps, good knowledge of scripting tools (e.g., Windows PowerShell), knowledge of the .NET platform and the C# language, knowledge of Agile methodology \n Collaborators are at the center of ISAAC’s interests and values. This explains the numerous benefits of working at ISAAC, namely:\nvaried career opportunities\na stimulating work environment focused on innovation\nenthusiastic and collaborative teams\ncompetitive salaries and benefits promoting work-life balance: a complete group insurance plan, group RRSP, an EAP, flexible hours, 4 weeks of vacation, etc.\nvarious social activities and free snacks and coffee every day.","description_format":"text","description_chars":3640,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false},{"language":"French","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Road Transport"],"lifecycle":[{"event":"open","at":"2026-10-08T20:09:40Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Approved LMIA in the last two years","filings_12m":0,"filings_prev_12m":8,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.85,"p_room":0.9,"age_days":12,"expected_fill_days":32,"reasons":["conf:3","velocity","win:mid"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/isaac-instruments-quality-assurance-analystapplication-maintenance-hybrid","json_url":"https://alion.io/job/isaac-instruments-quality-assurance-analystapplication-maintenance-hybrid.json","meta":{"generated_at":"2026-10-21T10:54:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15417,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":679808},"rest":"https://alion.io/mcp/rest/get_company?id=679808"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fisaac-instruments-quality-assurance-analystapplication-maintenance-hybrid"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fisaac-instruments-quality-assurance-analystapplication-maintenance-hybrid"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fisaac-instruments-quality-assurance-analystapplication-maintenance-hybrid"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/isaac-instruments-quality-assurance-analystapplication-maintenance-hybrid\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fisaac-instruments-quality-assurance-analystapplication-maintenance-hybrid"}]}