{"id":4195036,"url":"https://alion.io/job/isagri-charge-de-relation-client-hf","title":"Chargé de relation client H/F","company":{"id":53029,"name":"ISAGRI","domain":"isagri.fr","url":"https://alion.io/company/isagri","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":{"grade":"A","score":100,"open_postings":11,"ghost_share":0,"stale_share":0.091,"repost_share":0.091,"time_to_fill_p50_days":21,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Beauvais, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25000,"max":26000,"currency":"EUR","period":"year","gross":null,"usd_annual":28746},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T14:22:36Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T20:21:46Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Rejoignez ISAGRI, une entreprise leader dans le domaine des solutions de gestion commerciale. En tant que Chargé de relation client, vous serez un interlocuteur clé pour nos clients professionnels, les accompagnant dans l'utilisation de leur logiciel et contribuant à la sécurisation de leur activité. Vous analyserez leurs besoins, fournirez des conseils adaptés et les aiderez à gagner en autonomie. Vous participerez également à l'amélioration de nos logiciels et à la satisfaction de nos clients.\nMissions\nAccompagner les clients par téléphone, tchat et e-mail, en diagnostiquant leurs besoins et en apportant des conseils adaptés.\nPrendre en charge les demandes des clients jusqu’à leur résolution, en assurant leur suivi et en contribuant à leur autonomie.\nParticiper activement à l’amélioration des logiciels, en faisant remonter les besoins et les retours de nos clients.\nProfil recherché\nVOTRE PROFIL\nAvec ou sans expérience, vous êtes diplômés d'un bac+2 minimum. Vous êtes curieux, à l’écoute et doté d’un bon esprit d’analyse. 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