{"id":2011323,"url":"https://alion.io/job/isagri-technicien-support-installation-hf","title":"Technicien support installation H/F","company":{"id":53029,"name":"ISAGRI","domain":"isagri.fr","url":"https://alion.io/company/isagri","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0.143,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tillé, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25000,"max":26000,"currency":"EUR","period":"year","gross":null,"usd_annual":29257},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T13:03:09Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-23T05:14:43Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Rejoignez ISAGRI, une entreprise innovante dans le domaine de l'informatique. En tant que Technicien Support Installation, vous serez un interlocuteur clé pour nos clients professionnels, les aidant à résoudre toutes leurs problématiques techniques liées à leur logiciel. Vous serez responsable de l'analyse, du diagnostic et de la résolution des difficultés techniques rencontrées par nos clients, en assurant un suivi jusqu'à la résolution. Ce poste est idéal pour ceux qui ont une formation ou une première expérience dans le domaine informatique, ou qui ont une réelle appétence pour l'informatique et les environnements techniques.\nMissions\nAccompagner les clients par téléphone, tchat et e-mail sur leurs problématiques techniques.\nPrendre en charge les installations et mises à jour de nos logiciels, analyser et diagnostiquer les incidents.\nAssurer le suivi des demandes jusqu’à leur résolution, en lien si nécessaire avec les équipes techniques concernées.\nProfil recherché\nAvec ou sans expérience, vous avez une formation ou une première expérience dans le domaine informatique, ou vous démontrez une réelle appétence pour l’informatique et les environnements techniques.\nVous êtes curieux, à l’écoute et doté d’un bon esprit d’analyse. Vous aimez comprendre l’origine d’un problème, rechercher des solutions et accompagner les utilisateurs avec pédagogie.\nVous appréciez la relation client et savez faire preuve de patience, de clarté et de rigueur dans vos échanges. Vous aimez également travailler en équipe et partager vos connaissances.\nCONDITIONS PROPOSEES Poste à pourvoir en CDD.\nRémunération : Fixe - Participation - Intéressement.\nDe nombreux avantages : restaurant d'entreprise, infrastructures sportives (salle de sport...), animation de vie de site (conférence...) et bien plus encore !\nDans le cadre de sa politique RH, ISAGRI étudie, à compétences égales, toutes candidatures dont celles de personnes en situation de handicap.","description_format":"text","description_chars":1951,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T13:03:26Z"}],"visa":[],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.64,"p_room":0.55,"age_days":17,"expected_fill_days":12,"reasons":["conf:0","velocity","win:tail","comp:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":29257,"is_top_pay":false},"html_url":"https://alion.io/job/isagri-technicien-support-installation-hf","json_url":"https://alion.io/job/isagri-technicien-support-installation-hf.json","meta":{"generated_at":"2026-10-23T06:59:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11337,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53029},"rest":"https://alion.io/mcp/rest/get_company?id=53029"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fisagri-technicien-support-installation-hf"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fisagri-technicien-support-installation-hf"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fisagri-technicien-support-installation-hf"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/isagri-technicien-support-installation-hf\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fisagri-technicien-support-installation-hf"}]}