{"id":2727054,"url":"https://alion.io/job/isagri-technicienne-support-informatique-n2-experimentee-hf","title":"Technicien(ne) Support informatique N2 expérimenté(e) H/F","company":{"id":53029,"name":"ISAGRI","domain":"isagri.fr","url":"https://alion.io/company/isagri","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0.143,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Beauvais, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28000,"max":33000,"currency":"EUR","period":"year","gross":null,"usd_annual":37117},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-16T15:04:29Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-25T03:12:18Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Rejoignez le Groupe Isagri Services, une entreprise en forte croissance. En tant que Technicien(ne) Support informatique N2 expérimenté(e), vous serez responsable de la gestion des incidents et demandes de niveau 2, de l'administration des environnements de travail, de la sécurité du parc, de la préparation et du support des salles de réunion, de la participation aux projets d'évolution de l'équipe, de la rédaction et de la maintenance de la documentation, et du suivi du parc et des inventaires. Vous devez avoir une expérience significative en support de niveau 2, maîtriser l'environnement Windows et Microsoft 365, et être à l'aise avec la gestion moderne des postes de travail.\nMissions\nPrendre en charge les incidents et demandes de niveau 2 via l'outil de ticketing GLPI, du diagnostic jusqu’à la résolution.\nAdministrer et faire évoluer les environnements de travail des collaborateurs (PC Windows et Mac), notamment via des solutions de déploiement modernes.\nContribuer à la sécurité du parc : application et suivi des politiques de sécurité sur les postes, gestion de l’antivirus et de l’EDR.\nProfil recherché\nFort(e) d’une expérience significative en support de niveau 2 au sein d’une DSI ou d’un service informatique, vous maîtrisez l’environnement Windows et Microsoft 365, et êtes à l’aise avec la gestion moderne des postes de travail. Le Mac prenant une place croissante dans notre parc, une pratique de macOS où l’envie de monter en compétences sur cet environnement est attendue. Une connaissance de Linux serait un plus.\nVous êtes sensibilisé aux enjeux de sécurité du poste de travail (politiques de sécurité, antivirus, EDR).\nReconnu(e) pour votre méthode d’investigation, vous savez analyser une problématique complexe, proposer une solution et la mener à son terme en autonomie.\nVotre aisance relationnelle et vos capacités rédactionnelles vous permettent d’échanger avec vos différents interlocuteurs et de travailler efficacement en équipe.\nLa bonne humeur et l’implication font également partie de votre CV !","description_format":"text","description_chars":2038,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["AgTech"],"lifecycle":[{"event":"open","at":"2026-10-16T16:38:00Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.79,"p_room":0.788,"age_days":8,"expected_fill_days":12,"reasons":["conf:2","velocity","win:late"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":37117,"is_top_pay":false},"html_url":"https://alion.io/job/isagri-technicienne-support-informatique-n2-experimentee-hf","json_url":"https://alion.io/job/isagri-technicienne-support-informatique-n2-experimentee-hf.json","meta":{"generated_at":"2026-10-25T06:52:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9670,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53029},"rest":"https://alion.io/mcp/rest/get_company?id=53029"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fisagri-technicienne-support-informatique-n2-experimentee-hf"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fisagri-technicienne-support-informatique-n2-experimentee-hf"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fisagri-technicienne-support-informatique-n2-experimentee-hf"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/isagri-technicienne-support-informatique-n2-experimentee-hf\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fisagri-technicienne-support-informatique-n2-experimentee-hf"}]}