{"id":1137746,"url":"https://alion.io/job/isc-quality-assurance-manager-ers","title":"Quality Assurance Manager - ERS","company":{"id":1050956,"name":"ISC","domain":"isc.ca","url":"https://alion.io/company/isc-ca","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"QA","role_family":"QA","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":134000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":599},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"Cypress","optional":false},{"name":"Playwright","optional":false},{"name":"Postman","optional":false}],"status":"closed","first_seen_at":"2026-06-16T00:00:00Z","employer_posted_date":"2026-06-16","last_verified_at":"2026-09-26T19:51:37Z","board_verified":false,"closed_at":"2026-09-26T19:51:37Z","days_open":102,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":101},"description":"Company Name:\nEnterprise Registry Solutions LimitedSummary:\nThe Quality Assurance Manager is responsible for leading quality assurance strategy and execution to support the delivery of reliable, compliant, and high-quality software solutions. The role provides leadership to a geographically distributed QA function and ensures the consistent application of quality standards, methodologies, and tools across the product development lifecycle.\nThe position is accountable for advancing QA maturity, reducing defect leakage, and establishing scalable quality practices aligned with organizational and regulatory requirements.\nMajor Activities:\nQuality Strategy & Governance\nDefines and implements quality assurance strategies, standards, and testing methodologies across the organization.\nEstablishes and monitors QA governance frameworks, including tools, processes, and metrics.\nEnsures alignment of QA practices with regulatory, compliance, and accessibility requirements.\nProvides strategic direction for quality assurance during onboarding of new systems, products, or markets.\nLeadership & Team Management\nLeads and develops a distributed QA team, including employee development, coaching, and performance management.\nSupports capability development across manual testing, automation, performance testing, and release validation.\nOversees both internal teams and external partners to ensure consistent quality outcomes.\nDelivery & Execution\nOversees testing activities across the software development lifecycle, ensuring readiness for release and product stability.\nCollaborates with Product Management, Engineering, DevOps, and Customer Support to embed quality into delivery processes.\nEnsures effective integration of QA into Agile and DevOps environments.\nMetrics, Reporting & Continuous Improvement\nDefines, tracks, and reports on quality metrics (e.g., defect leakage, test coverage, release defect rates, partner QA performance).\nLeads root cause analysis initiatives and drives process improvements to enhance product quality.\nPromotes a culture of continuous improvement across the QA function and broader delivery teams.\nAutomation & Technical Enablement\nDrives adoption of automation-first testing strategies integrated with CI/CD pipelines.\nGuides the selection and use of appropriate test automation and performance testing tools.\nEnsures testing approaches support scalability, security, and performance requirements.\nKnowledge & Experience:\nMinimum 7 years of experience in software quality assurance, including at least 3 years in leadership roles managing distributed teams and vendors.\nDemonstrated experience developing and implementing QA strategies across enterprise or distributed organizations.\nProven ability to build, scale, and lead QA functions across multiple geographies and time zones.\nExperience leading and coaching both onshore and offshore teams.\nStrong leadership, stakeholder management, and communication capabilities, with the ability to operate across technical and executive audiences.\nExperience working within Agile and DevOps delivery environments.\nStrong understanding of quality assurance practices supporting secure, scalable, and high-performing platforms.\nExpertise in test automation frameworks (e.g., Playwright, Cypress, Postman) and performance testing tools.\nExperience defining and managing QA metrics, governance, and reporting frameworks.\nStrong analytical skills, including risk assessment, issue resolution, and decision-making under pressure.\nExperience working within enterprise-scale platforms, ideally in regulated or compliance-driven industries.\nFamiliarity with regulatory, compliance, and accessibility requirements relevant to digital products.","description_format":"text","description_chars":3716,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Document Management","Digital 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