{"id":2416728,"url":"https://alion.io/job/iscmga-administrative-assistant-i-claims","title":"Administrative Assistant I (Claims)","company":{"id":3094069,"name":"Iscmga","domain":"iscmga.com","url":"https://alion.io/company/iscmga","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Carlsbad, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":63000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4386},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-06T19:32:13Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-11-03T17:02:23Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"About Integrated Specialty Coverages\nIntegrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market. \nBacked by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.\nJob Summary\nAs an Administrative Assistant for Golden State Claims Adjusters, you will assist the claims department and claims adjusters with clerical, data entry, mail, and receptionist duties. These duties include setting up new claims, sending out letters, processing incoming and outgoing mail, answering phones, and providing clerical support as needed.\nThis role will report onsite in our Carlsbad office 5 days a week. Onsite attendance is required.\nPosition Responsibilities\nSet up new claims by taking incoming calls, emails and faxes containing new loss information and input the information and match it with a policy to create an electronic claim file\nSet up and code new losses\nTrack new assignments and closings\nProcess incoming and outgoing mail and match to existing claim files\nAnswer inbound phone calls from insureds, claimant, brokers and other constituents and assist in directing them to the appropriate parties or answer any questions\nDistribute incoming faxes and voicemails appropriately\nProcess payments to vendors\nEnter new contacts (w-9 processing)\nDownload and send claim files to attorneys upon request\nBasic reporting\nAssist adjusters with certified copies of policies, printing and mailing of letters, downloading documents into claim file, sending electronic copies of claim files to third parties\nMinimum Qualifications\nHigh School Diploma or general education degree (GED); or one year of related experience and/or training\nMinimum one year of customer service experience required\nExperience in the commercial insurance industry is a plus, but not required\nExperience using Microsoft Office products \nAbility to learn claims software and other necessary tools\nWilling to report onsite in Carlsbad 5 days a week\nThe starting hourly pay scale for this position is listed below. Actual starting pay will be based on factors such as skills, qualifications, training, and experience. In addition, the company offers comprehensive benefits including medical, dental and vision insurance, 401(k) plan with match, paid time off, and other benefits.\nISC's salary ranges are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.\nNational Pay Range\n$20.49—$25.61 USD\nBenefits of Working at ISC\nEmployee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows\nProfessional development opportunities\nOwner Referral Program\nWork from home reimbursement for remote/hybrid roles\nCanary emergency financial assistance program\nComprehensive medical, dental, vision\nLife/AD&D Insurance\nConfidential, Employee Assistance Program\nHealth Savings Account, includes company contribution\nShort-term disability\nVoluntary benefits - supplemental accident, critical illness, hospital insurance\nEmployee discounts\n401(k) Plan with company match contribution\nAddition Wealth Financial Wellness Program\nVarious Time Off Programs\n11 company paid holidays\nApplicants may contact the ISC HR department via e-mail or phone to request and arrange for an accommodation that will allow the applicant to successfully complete the application process. Applicants needing assistance may request accommodation at any time. Please contact ISC at  or 760-599-7242.\nISC believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude, and fostering a collaborative and mutually supportive environment. \nDiversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.\n\n**Must be legally authorized to work in the United States.**\n**ISC participates in the Federal E-Verify program**","description_format":"text","description_chars":5271,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Professional development","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T03:39:14Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.724,"p_room":0.55,"age_days":27,"expected_fill_days":22,"reasons":["conf:2","win:tail","comp:junior"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/iscmga-administrative-assistant-i-claims","json_url":"https://alion.io/job/iscmga-administrative-assistant-i-claims.json","meta":{"generated_at":"2026-11-03T20:00:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2734,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3094069},"rest":"https://alion.io/mcp/rest/get_company?id=3094069"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fiscmga-administrative-assistant-i-claims"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fiscmga-administrative-assistant-i-claims"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fiscmga-administrative-assistant-i-claims"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iscmga-administrative-assistant-i-claims\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fiscmga-administrative-assistant-i-claims"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2416728}},{"tool":"search_jobs","arguments":{"company":"iscmga.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2416728},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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