{"id":2566485,"url":"https://alion.io/job/iscmga-renewal-agent-gl","title":"Renewal Agent (GL)","company":{"id":3094069,"name":"Iscmga","domain":"iscmga.com","url":"https://alion.io/company/iscmga","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Sacramento, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-14T21:13:32Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-01T16:58:46Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"About Integrated Specialty Coverages\nIntegrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market. \nBacked by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.\nJob Summary:\nWhat Makes This Role Different? CCIS believes great salespeople should spend their time selling. That's why CCIS invests significantly in marketing and lead generation to provide our agents with a steady pipeline of inbound opportunities. CCIS has done business with over 75,000+ licensed contractors, many of whom have been with the company for more than 10 years. While networking and relationship building are always encouraged, this role is designed to maximize your time helping customers and closing business, not chasing cold leads.\nThe Commercial Insurance Renewal Agent is a production-focused sales and account management role responsible for retaining and growing an established book of commercial insurance customers, with a primary focus on General Liability insurance for contractors.\nYou will own the renewal process for your assigned customers, proactively managing upcoming renewals from initial outreach through completion. This includes gathering underwriting information, reviewing coverage and pricing, presenting renewal options, overcoming retention challenges, and guiding customers through the renewal process.\nSuccess in this role is driven by retention, premium production, and account growth. In addition to retaining existing business, you will identify opportunities to strengthen customer relationships by connecting contractors with additional CCIS insurance and surety products that fit their business needs.\nThis position begins fully onsite in our Sacramento office. Following successful completion of the probationary period, employees are eligible for a hybrid schedule with one work-from-home day per week.\nPosition Responsibilities:\nManage an assigned book and pipeline of upcoming General Liability renewals from initial outreach through completed renewal\nProactively contact existing customers regarding upcoming renewals, coverage needs, underwriting requirements, pricing, and payment\nReview existing policies and customer information to identify changes that may impact renewal eligibility, coverage, or pricing\nGather and evaluate underwriting information needed to prepare accurate renewal options\nWork with insurance carriers and wholesale partners to obtain renewal terms and satisfy underwriting requirements\nPresent renewal options to customers and guide them through coverage, pricing, and payment decisions\nProcess renewal payments and complete the necessary steps to successfully bind and renew coverage\nRetain existing customers by identifying concerns, addressing renewal obstacles, and finding appropriate solutions within available carrier options\nIdentify opportunities for additional CCIS products, including Workers' Compensation insurance and surety bonds\nAssist customers with renewal-related questions across CCIS product lines as part of the broader Renewal team\nMaintain consistent and organized follow-up throughout the renewal cycle\nMaintain accurate customer, policy, renewal, and activity records within CCIS systems\nWork closely with the Service team when a customer requires servicing outside the normal renewal process\nMeet and exceed defined retention, premium production, activity, and other performance objectives\nContribute to the continued improvement of renewal workflows, customer experience, and team processes\nMinimum Qualifications:\nCommercial insurance experience strongly preferred, particularly experience with General Liability insurance\nCandidates without direct commercial insurance experience may be considered with relevant insurance, sales, underwriting, account management, or similar experience\nWorking knowledge of commercial insurance products, underwriting concepts, and carrier processes preferred\nActive California Property and Casualty license preferred; candidates without an active license must be willing and able to obtain one, with licensing support provided by CCIS\nStrong sales and customer-retention mindset\nAbility to manage a high-volume renewal pipeline and prioritize accounts based on timing and customer needs\nStrong follow-up habits and the ability to manage multiple customer conversations simultaneously\nStrong written and verbal communication skills\nAbility to explain insurance products, pricing, and requirements clearly and professionally\nComfortable working toward defined production and retention goals\nStrong attention to detail and ability to maintain accurate records\nAbility to learn and effectively use multiple technology platforms\nProficiency with Microsoft Office products\nAbility to work onsite in Sacramento during the initial probationary period\nThis role also offers bonus pay. Your Talent Acquisition representative will share more details about the bonus component should you advance in the interview process.\nThe starting hourly pay scale for this position is listed below. Actual starting pay will be based on factors such as skills, qualifications, training, and experience. In addition, the company offers comprehensive benefits including medical, dental and vision insurance, 401(k) plan with match, paid time off, and other benefits.\nISC's salary ranges are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.\nNational Pay Range\n$25—$30 USD\nBenefits of Working at ISC\nEmployee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows\nProfessional development opportunities\nOwner Referral Program\nWork from home reimbursement for remote/hybrid roles\nCanary emergency financial assistance program\nComprehensive medical, dental, vision\nLife/AD&D Insurance\nConfidential, Employee Assistance Program\nHealth Savings Account, includes company contribution\nShort-term disability\nVoluntary benefits - supplemental accident, critical illness, hospital insurance\nEmployee discounts\n401(k) Plan with company match contribution\nAddition Wealth Financial Wellness Program\nVarious Time Off Programs\n11 company paid holidays\nApplicants may contact the ISC HR department via e-mail or phone to request and arrange for an accommodation that will allow the applicant to successfully complete the application process. Applicants needing assistance may request accommodation at any time. Please contact ISC at  or 760-599-7242.\nISC believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude, and fostering a collaborative and mutually supportive environment. \nDiversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.\n\n**Must be legally authorized to work in the United States.**\n**ISC participates in the Federal E-Verify program**","description_format":"text","description_chars":8278,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Professional development","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T22:00:53Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.762,"p_room":0.75,"age_days":17,"expected_fill_days":24,"reasons":["conf:0","win:late"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/iscmga-renewal-agent-gl","json_url":"https://alion.io/job/iscmga-renewal-agent-gl.json","meta":{"generated_at":"2026-11-01T18:46:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28715,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3094069},"rest":"https://alion.io/mcp/rest/get_company?id=3094069"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fiscmga-renewal-agent-gl"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fiscmga-renewal-agent-gl"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fiscmga-renewal-agent-gl"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iscmga-renewal-agent-gl\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fiscmga-renewal-agent-gl"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2566485}},{"tool":"search_jobs","arguments":{"company":"iscmga.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2566485},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}