Senior Project Manager - Doors, Frames, Hardware

Reports to: S&S Operations Manager and/or Detailing ManagerFLSA Status: Exempt

Position SummaryThe Project Manager will provide overall management, direction, and oversight for multiple projects, establish project objectives, deliverables and policies, act as liaison with customers, monitor project status and financial activities through administrative direction of customers. The Project Manager is ultimately responsible for the success of their projects, i.e., completing each project on time, within budget, and satisfying the customer. They are responsible for producing accurate, extremely detailed, and time-sensitive submittals, change order proposals, as well as material orders for commercial construction projects. They are also responsible for maintaining and driving higher profit margins for their projects.

Duties & Responsibilities:

Read and interpret contract documents, including but not limited to scope of work, requests for proposal, project schedules, drawings/details, specifications, and opening schedules

Responsible for capturing all pertinent scope changes and maintenance of project’s financials to ensure project’s success, measured in timeliness of materials and ability to maximize profitability

Familiarity and competency with application of financial attributes: List pricing, buying programs, discounts and change order proposals

Maximize buyout opportunities via suggestion of alternate products, value engineering options and other creative or proactive solutions

Must be able to apply DFH knowledge of codes and standards, hardware templates, hardware locations, pre-fit sizing, machining sheets. Identify and articulate potential issues with applications, codes, and constructability and be able to provide solutions

DFH Product knowledge: Hardware, Hollow Metal, Wood Doors, Interior Aluminum and Specialty Openings

Prepare or work with detailer to create detailed submittals, shop drawings and product data utilizing state of the art industry software; Bluebeam/AutoCAD/Comsense

Responsible for procurement in alignment with customer deadlines of materials through purchase orders and via machining sheets, templates and vendor ordering platforms. Ensure receipt of order acknowledgements

Maintain constant and effective communication/collaboration with S&S Estimator, Detailer, Customers and Vendors to ensure that project materials meet specifications and/or expectations and that they are on time and on/under budget

Generate RFIs and clarifications as well as provide practical solutions for any potential technical issues discovered during detailing process

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Customer Service Skills: 

Demonstrates commitment to deliver outstanding service – both with internal and external customers

Takes ownership to personally resolve customer problems (or find someone who can)  

Listens well, asks clarifying questions, and checks for agreement with customers  

Committed to following up with customers in all instances in a timely manner  

Strong sense of accountability - ensures that you will do what you say that you are going to do  

Creates a personal connection with customers – smiles, warm greetings, acts friendly and respectful 

Positive attitude

Sr. Project Manager

Preferred Qualifications

Education/Experience

Bachelor’s degree in a related field

DHI Certifications

Proficiency with Comsense Opening Suite or other similar industry software

Proficient with manufacturer’s order writing programs: Assa Abloy (Extranet/CRC Dash), Curries (COW/Edge), Allegion (360 Portal),dormakaba, Masonite (DoorBuilder/DoorBuilder LIVE), VT (VT Online), Total Door (Doorbuilder)

Knowledge/Skills

Ability to provide design build assistance and specification writing

Ability to lead and manage a successful project management team if/when required

Minimum Qualifications

Education/Experience

7+ years in DFH distribution as a Project Manager with Detailing experience.

Knowledge/Skills

High level of strategy, proactive engagement to move through project ordering effectively; holds others accountable

Manages and maintains vendor relationships

Capitalizes on potential opportunities for companywide advantages

Works on complex projects

Ability to stand in for operations teams as needed

Advanced knowledge of ISEC products, services, processes and projects

Exposure to multiple or larger projects with increased scope and complexity

Independent decision making

Fully autonomous in position

Directs activities; offers recommendations and solutions

Demonstrates problem solving and mature judgement in anticipating and solving issues

Assist in development/mentoring of Project Managers, Detailers and Project Coordinators; may have multiple direct reports

May assist with hiring and performance reviews