{"id":2847406,"url":"https://alion.io/job/ishir-inbound-sales-development-representative-remote-us-it-services","title":"Inbound Sales Development Representative – Remote | US IT Services","company":{"id":97411,"name":"Ishir","domain":"ishir.com","url":"https://alion.io/company/ishir","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"CST","utc_offset_min":-6,"utc_offset_max":-6},"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":33000,"period":"year","method":"role_seniority_country_cell","sample_n":9},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Azure","optional":false},{"name":"Claude","optional":false},{"name":"Databricks","optional":false},{"name":"GCP","optional":false},{"name":"HubSpot","optional":false},{"name":"Salesforce","optional":false},{"name":"Snowflake","optional":false}],"status":"live","first_seen_at":"2026-10-19T11:29:14Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T18:22:05Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Type: Full-Time\nLocation: Remote - (Philippines/LATAM)\nWorking Hours: 06:30 AM CST - 03:30 PM CST\nCompensation: As per industry standards + Incentives\nAbout ISHIR\nISHIR helps bold businesses move into an AI-native world. Founded in 1999 and headquartered in Dallas-Fort Worth, Texas, ISHIR is a Digital Product Innovation Studio and AI-Native System Integrator with more than 26 years of turning ideas into measurable business results.\nOur work spans AI-powered custom software development, AI-native product innovation, data and AI strategy, data engineering, AI agent automation, legacy application modernization, and global AI-first engineering talent, including agile team pods, Global Capability Centers, and fractional CTO and Chief AI Officer services. We’ve delivered 200+ successful product launches for clients ranging from startups to large enterprises, with a customer NPS of 8.99.\nWe partner with leading technology platforms, including Google Cloud, Microsoft Azure, Claude, Snowflake, Databricks, and Salesforce. We operate as one global team across the US, LATAM, India, Singapore, and the UAE. Our philosophy is simple: Happy employees make happy customers.\nAbout the Role\nEvery ISHIR client relationship starts with a conversation, and you’ll be the one having it. As our Inbound Sales Development Representative, you’ll be the first point of contact for US businesses that reach out through our website looking for help with software, AI, data, or engineering talent.\nYou’ll respond quickly, lead the introductory call, and qualify each opportunity. Qualified prospects move on to a project discovery session with ISHIR’s senior leadership. Once leadership takes over a deal, you stay the prospect’s point of contact for scheduling, follow-ups, and coordination, so every prospect gets a smooth, professional experience from first inquiry to handoff.\nThis role suits someone with US market and IT services experience who enjoys real conversations with business buyers, works quickly and accurately, and wants a front-row seat to how AI is changing the way companies build technology.\nWhat You’ll Do\n\nInbound Lead Response and Qualification\nRespond to all inbound leads within [1 business hour] by email and phone. Leads come through the web, phone, chat, trade shows and events, networking, and referrals.\nQualify leads through 30-minute introductory calls to understand each prospect’s business needs, challenges, project scope, budget, timeline, and decision-makers.\nSell consultatively and build rapport with prospects.\nQualify leads against ISHIR’s criteria and route early-stage leads into nurture.\nReview and re-engage existing web leads in HubSpot to find opportunities ready to move forward.\nMeeting Coordination with Pre-Sales and Sales Manager\nSchedule discovery meetings between qualified prospects and ISHIR’s Pre-Sales team or Sales Manager.\nPrepare a deal summary for each opportunity and share it with all internal stakeholders.\nSchedule internal sync-up meetings before and after client meetings.\nMake sure meetings happen, with confirmations, reminders, and quick rescheduling when needed.\nOwn the sales process from start to deal closure.\nPoint of Contact\nStay the prospect’s main contact for scheduling, follow-ups, document requests, and general communication.\nKeep prospects engaged and informed so nothing falls through the cracks.\nCRM and Reporting\nLog every interaction in HubSpot and keep lead records, stages, and next steps accurate.\nLead daily Sales and Pre-Sales sync-up meetings.\nReport weekly on lead volume, response times, qualification outcomes, meetings booked and held, and lead quality trends.\nUse approved AI tools for company research, call preparation, email drafts, and meeting notes, and review all output for accuracy before it reaches a prospect.\nWhat We’re Looking For\nRequired:\n5+ years in an inbound sales, SDR, BDR, or inside sales role.\nUS market experience: You have worked directly with US-based prospects or clients and understand US business communication norms.\n IT services domain experience: You have sold or supported sales of services such as custom software development, staff augmentation, software consulting, or digital transformation.\nExcellent spoken and written English, and confidence leading discovery calls with business owners, executives, and technical stakeholders.\nHands-on CRM experience (HubSpot strongly preferred).\nAvailability to work US Central Time business hours.\nNice to Have:\nFamiliarity with AI, data, or cloud services, enough to ask smart qualifying questions.\nExperience working with AI-assisted sales tools.\nExperience at a company where leadership closed deals after the SDR qualified them.\nSoftware development or programming knowledge.\nWhy Join ISHIR?\nA place people stay: ISHIR is a 7-time Great Place to Work® certified company with an employee satisfaction score of 9.4 and an average team member tenure of 9.6 years.\nA growing, recognized company: We’ve been named to the Dallas 100 twice and to Fastest Growing Companies lists twice, and we’ve received the BBB Torch Award for Ethics.\nDirect access to leadership: You’ll work with ISHIR’s CEO and senior leadership on every qualified opportunity.\nWarm conversations, not cold calls: You’ll talk with businesses that already want to talk to us.\n AI at the center: You’ll learn how companies are adopting AI by working at a firm that builds AI-native solutions with partners like Google Cloud, Microsoft, Claude, and Snowflake.","description_format":"text","description_chars":5493,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Outsourcing & Dedicated Teams","Custom Software Development","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-10-19T11:44:26Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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