{"id":1189136,"url":"https://alion.io/job/ishir-senior-account-manager","title":"Senior Account Manager","company":{"id":97411,"name":"Ishir","domain":"ishir.com","url":"https://alion.io/company/ishir","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":93000,"max_usd":183000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1260},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T15:00:34Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T15:25:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Role: Senior Account Manager\nJob Type - Full-Time\nLocation - Dallas,TX (Onsite)\nProfile Summary\nWe are seeking a strategic, relationship-driven, and results-oriented Client Success Manager to join our growing team in Dallas. This role is ideal for a natural relationship builder who excels at account management, client growth, strategic networking and has a strong hold and deeper connections in Dallas market. As a key player in our client success team, you will be responsible for fostering deep relationships with clients, ensuring high satisfaction, and driving revenue growth. This role requires a balance of structured execution, adaptability, and people-first relationship management.If you thrive in building, managing, and expanding client accounts while working closely with leadership in a fast-paced environment, we encourage you to apply.\nResponsibilities\n\nClient Relationship Management\nProven experience in client success, account management, or enterprise sales (preferably in IT services or software).\nStrong interpersonal skills - a natural relationship builder who enjoys connecting with people at all levels\nOwn and deepen relationships with key stakeholders across client organizations.\nExpand account penetration by building relationships at multiple levels of the organization.\nUnderstand client goals, challenges, and business objectives to proactively offer solutions that drive value.\nAct as the trusted advisor to clients, ensuring consistent communication, alignment, and strategic consulting.\nServe as the escalation point to ensure client concerns are resolved swiftly, working closely with internal teamsAccount Management & Growth\n\n Manage a book of business with a focus on retention and growth.\nDevelop and execute strategic account plans to maximize client success, renewals, and long-term partnerships.\nOwn the client onboarding experience, ensuring seamless transitions from Sales/Pre-Sales to Project Managers.\nMonitor key performance indicators (KPIs) such as NPS, CSAT, and engagement metrics.\nEnsure billing and collections are tracked efficiently, mitigating any potential revenue risks.\nConduct regular business reviews (Quarterly and Annual Account Reviews) with internal teams and clients to align on objectives and opportunities.\nIdentify upsell and cross-sell opportunities within existing accounts, expanding revenue streams.\nLeverage existing client networks to generate new business through referrals.\nOwn client renewals, ensuring contracts are extended with continued value-driven discussionsEvent Hosting, Community & Networking\n\n Represent the company at networking events, industry groups, and professional associations.\nBuild strong relationships with potential clients through in-person events, ensuring a steady pipeline of warm leads.\nWork closely with leadership and sales teams to coordinate networking efforts for maximum impact.\nCo-host company events, roundtables, and executive briefings, ensuring a seamless experience for attendees.\nBuild strong client communities that drive attendance and engagement at our events\nCollaborate with the marketing team to create case studies, success stories, and thought leadership content.\nRequest client testimonials and reviews, contributing to brand credibility and trust.\n Qualifications\nProven experience in client success, account management, or enterprise sales (preferably in IT services or software).\nStrong interpersonal skills - a natural relationship builder who enjoys connecting with people at all levels.\nStructured execution mindset - ability to follow through on key initiatives while balancing adaptability.\nComfortable engaging with C-Level executives and managing enterprise-level accounts.\nStrong negotiation and consultative selling skills to drive account growth.\nAvailability for evening networking events and travel within the Dallas area.\nWhy Join Us?\nWork directly with visionary leadership in a fast-moving, high-growth environment.\nBe at the center of client relationships and play a key role in long-term success.\nMake an impact by driving revenue, retention, and community growth.\nExpand your professional network through high-value industry events and strategic partnerships.\nABOUT ISHIR\nISHIR is a digital innovation and enterprise AI services provider. We work with startups and enterprises to shape the future through accelerated innovation, deep technical expertise, access to global digital talent and a passion for complex problem-solving. With our help, our clients overcome their most difficult digital challenges leveraging AI.\nWe are not just consultants, we are partners in our clients’ success, assisting them with re(gaining) competitive edge by identifying opportunities for differentiation, industry disruption, scalable innovation, and go-to-market strategies that deliver successful outcomes.\nAt ISHIR, we help bold businesses accelerate innovation through Talent, Speed-to-Market, and AI. We help make an impact by solving real problems using innovation, improved customer experiences and the right technologies.\nAs an ISHIR employee, you will get the advanced training you need to be successful, and the opportunity to apply it. You must be passionate about technology, crave responsibility, and be eager to apply your knowledge to real business solutions for our startup and enterprise customers. These are the qualities of a person destined for success at ISHIR.\nISHIR attracts a special type of individual-someone who is proactive, thrives on challenges, feeds off success, and looks at moving targets not as obstacles but as opportunities. ISHIR is an exciting place to work. It is imbued with an entrepreneurial spirit and promotes self-reliance, open communication, and collaboration.\nReady to Elevate Your Career? Apply Today!","description_format":"text","description_chars":5791,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["System Integration","Custom Software Development","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-09-24T15:25:51Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":42,"reasons":["conf:1","win:early"],"computed_at":"2026-09-24T17:07:34Z"},"pay":null,"html_url":"https://alion.io/job/ishir-senior-account-manager","json_url":"https://alion.io/job/ishir-senior-account-manager.json","meta":{"generated_at":"2026-09-24T17:07:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}