{"id":2339219,"url":"https://alion.io/job/ismira-margaritaville-assistant-it-manager","title":"MARGARITAVILLE - ASSISTANT IT MANAGER","company":{"id":4417440,"name":"Ismira","domain":"ismira.lt","url":"https://alion.io/company/ismira-2","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"D","score":40,"open_postings":352,"ghost_share":1,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["LT"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":165000,"period":"year","method":"global_role_seniority_cell","sample_n":4496},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-04-16T13:53:25Z","employer_posted_date":"2026-04-16","last_verified_at":"2026-10-19T08:47:09Z","board_verified":true,"closed_at":null,"days_open":185,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":185},"description":"We are hiring foran Assistant IT Manager, position for cruise company Margaritaville at Sea!\nAt Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here!\n\nAs an Assistant IT Manager, you will be responsible for the level 1 support of all onboard computer systems. This includes installing and configuring new PC system hardware, upgrading existing hardware, and supporting mobile devices. Works closely with the IT Manager onboard to ensure all systems perform at optimum levels.\nBenefits to work on board Margaritaville at Sea?\n Cruise Line founded by former crew member\nEmbrace the Margaritaville lifestyle and deliver the FUN\nFree accommodation, food and Wi-Fi for crew\nIndustry leading Salaries and Benefits \nFocused on Crew Career Progression\n Great Crew Recognition Programs and friendly atmosphere\nMake Memories combining Work and Travel\nRESPONSIBILITIES:\nIT Network Infrastructure - administer, manage and monitor the hardware and software resources, connectivity, communication and operations of the entire network.\nPhysical and Virtual Servers - monitor the servers at all times. Protect data, software and hardware from failures.\nDomain Controller - monitor and create usernames and change passwords.\nExchange Server / Office 365 - assist email users by providing instructions and best practices.\nV-Sat Communications (Telenor) - ensure efficient operations at all times. Monitor closely to maintain the optimal performance of the ship.\nTV System - responsible for both the above deck equipment (ADE) and below deck equipment (BDE) including troubleshooting and repair of the equipment. Handle and control the TV broadcast onboard.\nProperty Management System (Fidelio) - manage the system from terminal check-in, security gangway and guest and crew handling and user support.\nPoint of Sales (Micros) - handle workstations and users. Includes repair and troubleshooting of workstations and printers.\nWi-Fi Mesh Network - manage, troubleshoot and repair wireless access points for optimal performance and coverage.\nGuest and Crew Internet Café - maintain internet connection and Wi-Fi coverage for guests and crew at all times.\nVoIP System - manage Cisco IP phones. Includes programming and repair of the mobile devices.\nCasino Table and Slots Software (OCM) - create usernames and passwords for users.\nMonitor network connections at all times.\netc.\nREQUIEREMENTS:\nMinimum 21 years old\nRelevant ship experience is preferred\nGood level of English language\nAt least a bachelor's degree education in IT, preferably with well-rounded major such as computer science, information technology or management information systems.\nCurrent CompTIA A+ 220-801 certification, technical school certification, or three or more years of equivalent work experience is strongly preferred.\nMinimum of two years’ experience in areas of user support and troubleshooting hardware and software issues.\nStrong customer service skills with the ability to work on multiple tasks; proficiency in the use of computer business applications with working knowledge of PC / LAN systems, hardware and software applications\nKnowledge of network devices and appliances such as routers, switches, controllers, wireless access points and firewalls.\nAbility to meet deadlines and maintain attention to detail and accuracy while working under pressure in a team environment.\nExcellent written and verbal communication skills\nAbility to lift and carry IT equipment weighing up to 50 pounds.\nAbility to execute decision-making properly to solve the problem by thinking ahead and correct planning.\nAbility to speak additional languages such as Spanish, French or German preferred.\nJoin \"Margaritaville at Sea\" and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a fast growing company that offers opportunities for advancement!\nNOTE: Nationalities that we can process: \nYou can submit your Resume here pushing APPLY TO POSITION button above\nIf you are not sure what position to apply for, you may instead submit general application here and we will advise you:\nhttps://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions\nLast updated: February 20, 2026","description_format":"text","description_chars":4551,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Lithuania","iso":"LT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T11:00:50Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long 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