{"id":2339235,"url":"https://alion.io/job/ismira-margaritaville-it-manager","title":"MARGARITAVILLE - IT MANAGER","company":{"id":4417440,"name":"Ismira","domain":"ismira.lt","url":"https://alion.io/company/ismira-2","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"A","score":90,"open_postings":348,"ghost_share":0.078,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":263,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["LT"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":159000,"period":"year","method":"global_role_seniority_cell","sample_n":4842},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-04-16T13:41:31Z","employer_posted_date":"2026-04-16","last_verified_at":"2026-10-25T08:46:46Z","board_verified":true,"closed_at":null,"days_open":191,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":191},"description":"We are hiring foran IT Manager, position for cruise company Margaritaville at Sea!\nAt Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here!\n\nAs an IT Manager you will be responsible for the maintenance, operation, and support of all onboard V-Sat communications, TV systems, computer systems, mobile devices, physical and virtual servers, networks, point-of-sale terminals, network equipment, and peripherals. This consists primarily of level 1, 2 and 3 (if applicable) support as well as system monitoring and troubleshooting. The IT Manager works closely with the shoreside IT department to ensure all onboard systems perform at optimum levels.\nBenefits to work on board Margaritaville at Sea?\n Cruise Line founded by former crew member\nEmbrace the Margaritaville lifestyle and deliver the FUN\nFree accommodation, food and Wi-Fi for crew\nIndustry leading Salaries and Benefits + excellent tips\nFocused on Crew Career Progression\n Great Crew Recognition Programs and friendly atmosphere\nMake Memories combining Work and Travel\nRESPONSIBILITIES:\nWork closely with shore side IT for new projects, deployment and implementation.\nIT Network Infrastructure - administer, manage and monitor the hardware and software resources, connectivity, communication and operations of the entire network.\nPhysical and Virtual Servers - maintain and monitor the servers at all time. Protects data, software and hardware from failures.\nDomain Controller - administer, manage and monitor the servers, computers and users onboard.\nExchange Server / Office 365 - administer and maintain exchange server, email addresses, and virus attacks. Help email users by providing instructions and best practices.\nV-Sat Communications (Telenor) - ensure efficient operations at all times. Monitor closely and the optimal performance of the ship.\nTV System - in-charge with the above deck equipment (ADE) and below deck equipment (BDE) including troubleshooting and repair of the equipment. Handle and control the TV broadcast onboard.\nProperty Management System (Fidelio) - administer and manage the system from terminal check-in, security gangway and guest and crew handling and users support.\nPoint of Sales (Micros) - administer and manage the server, workstations and users. Includes repair and troubleshooting of workstations and printer.\nWi-Fi Mesh Network - administer and manage the Cisco Wireless Controller.\nTroubleshoot and repair wireless access points for optimal performance and coverage.\netc.\nREQUIEREMENTS:\nMinimum 21 years old\nRelevant ship experience is preferred\nGood level of English language\nIn addition to technical experience, IT managers are required to have at least a bachelor's degree education in IT, preferably with well-rounded major such as computer science, information technology or management information systems.\nApplicants must have at least five years' related experience in areas of user support within a medium-sized LAN; a thorough knowledge of computer systems including but not limited to Linux, MS Office, Windows Client and Server editions; and experience troubleshooting PC hardware, software applications, and network connectivity.\nManagement or supervisory experience and a BS or higher in computer science, MIS, or related field is strongly preferred.\nAble to share and participate in corporate decision-making if needed.\nAble to execute decision-making properly to solve problems by thinking ahead and correct planning.\nAbility to quickly learn new or unfamiliar technology and products using documentation or internet resources.\nTechnologically savvy.\nPassionate about security.\nExcellent time management.\nMust have leadership abilities.\nAbility to think through problems and visualize solutions.\nMust have a professional appearance and good hygiene.\nRespect for all co-workers and guests.\nPride in your work by creating positive energy, excitement and fun.\nAbility to speak additional languages such as Spanish, French or German preferred.\nJoin \"Margaritaville at Sea\" and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a fast growing company that offers opportunities for advancement!\nNOTE: Nationalities that we can process:\nYou can submit your Resume here pushing APPLY TO POSITION button above\nIf you are not sure what position to apply for, you may instead submit general application here and we will advise you:\nhttps://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions\nLast updated: February 20, 2026","description_format":"text","description_chars":4866,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"All 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