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Salary
≈ $49k – $118k per year (Estimated)
Location
Remote (location not specified)
Seniority
Middle · 3+ years exp
Employment
Contractor

Confirmed on the employer's own hiring board on Oct 12, 2026. First seen by Alion on Apr 19, 2024.

Overview
Company
Impact
Profile match
Headquartered in Klaipėda, Lithuania, Ismira is an international recruitment and crewing agency specializing in staffing for the global cruise industry. Founded in 1999, the company partners with major ocean and river cruise lines to recruit personnel across hospitality, catering, administration, and technical roles. It provides comprehensive employment services, including candidate screening, interview preparation, and placement support for applicants across Eastern Europe and international markets.

AHOY, DEAR CANDIDATES!

ISMIRA Agency actively recruiting for position Hotel Controller for Virgin Voyages!

A hotel Controller performs all administrative and control services for VVCSL aboard the vessel. Responsible for all VVCSL administrative functions including overseeing the maintenance of the ERP system, analyses all daily operations transactions and costs, controls operating costs by reconciling all inventory, consumption and revenue information, specifically as pertains to bar revenues.

WORK CONDITIONS:

  • Work on board brand new company vessels Scarlet Lady, Valiant Lady, Resilient Lady (ship #4 will happen later on!)
  • Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together
  • Contract length - 4-6 months for most positions, for entry positions - 7 months
  • Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew
  • The employer is going to provide or reimburse expenses for the following:

- STCW certification

- Joining tickets

- Pre-Employment Medical Examination (PEME)

- Necessary Visas

- Joining expenses, such as transfers, hotel accommodations, subsistence

RESPONSIBILITIES:

  • Technical liaison with shore side in regards to the ERP system and produce an FBS and ICS deficiencies report.
  • Must strictly be accurate with data input and output; this includes, orders, and receiving, includes data input and output of daily requisitions, inventories.
  • Must import and export all files send by or to Miami office by IT departments and follow the instructions.
  • Must work closely with the Procurement Manager to produce and send the end of voyage Zip file.
  • Entering of Food Bar and Housekeeping requisitions on a daily base and he must assure that all parties involved to follow issuing procedures (requisition signed, date, clearly mark the qty issued).
  • Must import on daily base sales from previous day to FBS and to inform and report if any discrepancy appear after comparing with sales in MXP.
  • Must assure orders to be entered in the system on time and send to office, signed copy together with exported file from the ICS, following loading schedule, if any delay to inform the office for the reason.
  • Additional orders must be sent to the office and if any local purchase is done or delivery he must process PO and inform the office right away.
  • Must do the receiving to the system after importing electronic pre-receiving file from office and do the changes to it after receiving confirmation from Provision master from the invoice and actual physical receiving.
  • Must send Loading and Discrepancy Report after each loading.
  • Must report for any spoilages and breakages after loading right away if they are coming from the supplier with attached photos and full report to be provided from Procurement Manager and Sr. Executive Chef.
  • Must check personally and approve for any spoilages and breakages on daily base operation and for any bigger amount of breakages must be supported with photos and all Spoilage/Breakage Report must be with the explanation for the reason of it.

ETC.

REQUIREMENTS:

  • Minimum 21 years old
  • Minimum 3 years’ recent experience as Hotel Controller or similar position onboard a Premium Cruise ship.
  • Extensive knowledge of inventory control procedures with regard to Hotel and Food & Beverage Operations.
  • Demonstrated experience in motivating, leading and engaging a diverse workforce to increase synergy and improve productivity.
  • All certificates as required by the STCW code for this position.
  • Good command of the English Language

WHAT MATTERS TO US

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

NOTE: Nationalities that we can process:

You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to APPLY@ ISMIRA.LT (without gaps)

In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

    Last updated: August 09, 2023

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