{"id":2988053,"url":"https://alion.io/job/isoftstone-sr-microsoft-365-administrator-l2l3","title":"Sr. Microsoft 365 Administrator (L2/L3)","company":{"id":1767282,"name":"iSoftStone","domain":"isoftstoneinc.com","url":"https://alion.io/company/isoftstoneinc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Palo Alto, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65,"max":70,"currency":"USD","period":"hour","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"DNS","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"OneDrive","optional":false},{"name":"PowerShell","optional":false},{"name":"SharePoint","optional":false},{"name":"Windows","optional":false},{"name":"Zero Trust","optional":false},{"name":"Machine Learning","optional":true},{"name":"Microsoft Sentinel","optional":true},{"name":"SIEM","optional":true}],"status":"live","first_seen_at":"2026-10-21T09:02:27Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-23T11:03:35Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Description\niSoftStone, Inc. is seeking a Senior M365 System Administrator (L2/L3) to join our Team\nin Palo Alto, CA (in office)!\n*THIS IS A LONG-TERM CONTRACT POSITION\n**Fluency in Mandarin is Preferred**\nWe are seeking a highly skilled Senior Microsoft 365 System Administrator (L2/L3) to support the design, implementation, and ongoing operations of enterprise Microsoft 365 environments. This role combines solution architecture, system engineering, and advanced administration, ensuring secure, scalable, and reliable collaboration and endpoint platforms.\nResponsibilities:\nSolution Design and Architecture\nLead solution design and technical architecture for Microsoft 365 and related services\nTranslate business and security requirements into scalable, secure, and supportable solutions\nDefine architecture patterns across: o Identity & access (SSO, Conditional Access, Zero Trust) o Endpoint management (Intune / UEM) o Collaboration & messaging (Exchange, Teams, SharePoint)\nProduce high-level and low-level design (HLD/LLD) documentation\nEvaluate new features and technologies, and provide design recommendations and roadmaps\nEnsure solutions align with enterprise standards for security, compliance, and performance\nSystem Administration (L2/L3 Support)\nProvide L2/L3 support for Microsoft 365 services, including escalation handling and root cause analysis\nAdminister: o Exchange Online, Teams, SharePoint Online, OneDrive o Azure AD / Entra ID\nTroubleshoot complex issues across identity, messaging, collaboration, and endpoint environments Endpoint Management and Security\nAdminister Microsoft Intune and UEM platforms\nManage device compliance, configuration profiles, and application deployment\nOperate and optimize EDR solutions such as Microsoft Defender for Endpoint\nDesign and implement endpoint security baselines and compliance policies\nSupport enterprise endpoint strategy across Windows, macOS, and mobile devices Identity and Access Management\nDesign and implement SSO, MFA, and Conditional Access architectures\nIntegrate enterprise applications using SAML, OAuth, and OpenID Connect\nSupport hybrid identity (on-prem AD + cloud) and identity lifecycle management\nContribute to identity governance and Zero Trust initiatives Automation and Scripting\nDevelop and maintain automation using PowerShell\nBuild reusable scripts and tooling for provisioning, reporting, and compliance\nImprove operational efficiency through automation and standardization Network and Infrastructure Integration\nTroubleshoot and design solutions related to DNS, authentication, and connectivity\nWork with network teams on secure access (proxy, firewall, conditional access integration)\nEnsure reliable service integration across cloud and on-prem environments Security and Compliance\nImplement Microsoft 365 security controls and policies aligned with best practices\nSupport audit, compliance, and eDiscovery requirements\nCollaborate with security teams on monitoring, alerting, and incident response Qualifications:\nFive to eight+ years of Microsoft 365 administration and engineering experience\nProven experience in solution design/architecture for Microsoft 365 environments\nStrong hands-on expertise in: o Microsoft 365 core services (Exchange Online, Teams, SharePoint) o Intune / UEM / EDR o Azure AD (Entra ID), SSO, Conditional Access\nAdvanced PowerShell scripting skills\nSolid understanding of: o Identity protocols (SAML, OAuth, OpenID Connect) o DNS, networking, and security fundamentals\nExperience with hybrid environments (on-prem and cloud)\nStrong architecture thinking with hands-on execution ability\nAbility to translate requirements into practical technical designs\nStrong troubleshooting and problem-solving skills\nEffective communication with cross-functional stakeholders\nProactive, automation-driven mindset \nAbility to design solutions and contribute to architecture decisions, implement and optimize systems end-to-end, andprovide advanced L2/L3 operational support\n Preferred Qualifications:\nMicrosoft certifications (MS-102, SC-300, MD-102)\nExperience with Zero Trust architecture design\nFamiliarity with SIEM tools such as Microsoft Sentinel\nExperience in enterprise or global environments Pay Range:$65 to $70/hour\niSoftStone is a global IT service and consulting companythat creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies.\nVisit us at https://www.isoftstoneinc.com.\niSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. 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