{"id":2662463,"url":"https://alion.io/job/ison-harrison-solicitors-administrative-assistant","title":"Administrative Assistant","company":{"id":2023691,"name":"Ison Harrison Solicitors","domain":"isonharrison.co.uk","url":"https://alion.io/company/isonharrison","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Middlesbrough, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":53000,"period":"year","method":"role_country_seniority_unknown","sample_n":380},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2021-06-28T11:10:35Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-18T07:07:25Z","board_verified":true,"closed_at":null,"days_open":1937,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":1937},"description":"Ison Harrison Solicitors, the Yorkshire Law Firm, employs 450+ people across 30 offices.\nWe are 100% employee-owned, so each employee has a part to play in shaping the future of the firm. Employee-ownership also means that profit share payments are distributed, tax-free, to employees with 12+ months’ service at the end of our financial year.\nEmployees are encouraged to Join in, Influence and Benefit.\nPlease see our Benefits page for details of our profit share scheme and other Employee Benefits.\nOur values are: 100%; Responsible; Supportive; Adaptable; Open & Transparent; Progressive; Community and Authentic. These values are at the heart of everything we do, when dealing with both clients and colleagues.\nWe are currently recruiting for an Administrative Assistant to be based at our Middlesbrough office. This varied role will involve providing day-to-day administrative support to senior fee earners and caseworkers, including audio typing, file management and assisting with the progression of matters. The role will also support the wider Middlesbrough branch across a number of departments and will include responsibilities such as handling post, scanning and document management, reception duties, answering telephone calls, arranging appointments and providing general office support to help ensure the smooth day-to-day running of the office.\nPrevious experience is not essential and we are happy to train and develop someone with little or no legal or office experience providing there is a willingness and ability to learn coupled with a strong work ethic. Although this is not a secretarial vacancy, we will consider applicants with secretarial experience who are happy to undertake reception and administration duties and have a hands-on approach to work.\nThe successful applicant will have excellent client care skills and be able to deal in a friendly but professional way with clients and other visitors to the office. They will be able to communicate clearly, both verbally and in writing, and will have an excellent telephone manner. Accuracy and attention to detail are essential as is the ability to work quickly and efficiently to ensure deadlines are met and our excellent client care standards are maintained.\nKEY TASKS\nDealing with a high volume of telephone calls (inward and outward).\nAdministrative and secretarial support.\nAudio typing from dictation\nProducing documents from the Case Management System.\nKeeping clients and other parties updated with progress of matters.\nScanning, sorting post, copying and filing documents.\nAssisting lawyers with matters at all stages of the transaction, from file opening to archiving in accordance with office and accounts procedures.\nKEY SKILLS - ESSENTIAL\nProfessional and friendly client care.\nClear communication to deal with clients and other parties face to face and by telephone.\nExcellent telephone manner.\nGood written communication to produce clear and accurate letters and legal documents.\nConfident IT skills.\nAbility to learn quickly.\nAbility to work accurately in accordance with procedures and processes.\nAbility to organise and prioritise work, under supervision, to meet clients’ expectations and matter deadlines.\nAbility to work under pressure\nAbility to work on own initiative as appropriate and a member of a team.\nFlexible and ‘can do’ attitude with a willingness to learn.\nEXPERIENCE\nlegal or office experience is not required, however is advantageous.\nQUALIFICATIONS\nNo essential qualifications\nSALARY\nNLW\nLOCATION\nCleveland Business Centre, Watson Street, Middlesbrough, TS1 2RQ\nROLE TYPE\nFull-time, permanent.\nIson Harrison is an equal opportunities employer and does not discriminate on any grounds other than the ability to carry out the job specification.","description_format":"text","description_chars":3759,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Legal Services"],"lifecycle":[{"event":"open","at":"2026-10-16T01:16:56Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.199,"p_room":0.28,"age_days":1936,"expected_fill_days":33,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/ison-harrison-solicitors-administrative-assistant","json_url":"https://alion.io/job/ison-harrison-solicitors-administrative-assistant.json","meta":{"generated_at":"2026-10-18T09:06:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13603,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2023691},"rest":"https://alion.io/mcp/rest/get_company?id=2023691"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fison-harrison-solicitors-administrative-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fison-harrison-solicitors-administrative-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fison-harrison-solicitors-administrative-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ison-harrison-solicitors-administrative-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fison-harrison-solicitors-administrative-assistant"}]}