{"id":3136140,"url":"https://alion.io/job/ispace-cloud-engineer-iii","title":"Cloud Engineer III","company":{"id":691432,"name":"iSpace","domain":"ispace.com","url":"https://alion.io/company/ispace-5","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":158000,"period":"year","method":"global_role_seniority_cell","sample_n":1464},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-09-30T21:02:55Z","employer_posted_date":null,"last_verified_at":"2026-09-30T21:02:55Z","board_verified":false,"closed_at":null,"days_open":31,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":31},"description":"Senior CCaaS Engineer / Cloud Engineer III\nLocation: 100% Remote\nDuration: 12 Months \n· Deep hands-on experience with: \no NICE CXone\no Salesforce\no ServiceNow\no Epic integrations\n· Strong background in contact center architecture, cloud communications, and CCaaS platforms.\n· Proven experience working with complex existing codebases, scripts, and enterprise-scale environments.\n· Expertise in conversational AI technologies, including: \no AI agents\no Large Language Models (LLMs)\no Chatbots\no Voice bots\no Agentic AI solutions\n· Experience integrating AI technologies into customer service environments.\n· Experience implementing fraud detection, prevention, and voice biometric solutions.\n· Strong understanding of secure design principles and authentication technologies.\n· Demonstrated success in resolving high-severity incidents and Tier 3 escalations","description_format":"text","description_chars":857,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-10-23T05:23:40Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.703,"p_room":0.55,"age_days":31,"expected_fill_days":28,"reasons":["seen:31","win:tail"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/ispace-cloud-engineer-iii","json_url":"https://alion.io/job/ispace-cloud-engineer-iii.json","meta":{"generated_at":"2026-11-01T13:36:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20840,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":691432},"rest":"https://alion.io/mcp/rest/get_company?id=691432"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fispace-cloud-engineer-iii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fispace-cloud-engineer-iii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fispace-cloud-engineer-iii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ispace-cloud-engineer-iii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fispace-cloud-engineer-iii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3136140}},{"tool":"search_jobs","arguments":{"company":"ispace.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3136140},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}