{"id":1379385,"url":"https://alion.io/job/issa-junior-account-executive","title":"Junior Account Executive","company":{"id":1809236,"name":"ISSA","domain":"issa.com","url":"https://alion.io/company/issa-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Albany, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":68000,"currency":"USD","period":"year","gross":null,"usd_annual":68000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-11T18:58:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-15T00:53:28Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"ISSA is the leading trade association for the cleaning and facility solutions industry worldwide. Our purpose is to change the way the\nworld views cleaning. The association represents businesses, organizations, and professionals across the entire cleaning industry\nchain, including manufacturers, manufacturer representatives, wholesalers, distributors, in-house service providers, building service\ncontractors, residential cleaners, and more.\nThe Junior Account Executive is a developmental sales role focused on supporting revenue growth, member engagement, account\ndevelopment, and customer retention across assigned accounts and prospects. This position will work closely with Account\nExecutives and the Membership Engagement team to identify opportunities, build customer relationships, and develop the skills\nnecessary to progress into an Account Executive role.\nThe Junior Account Executive will assist throughout the sales process, including prospecting, lead qualification, customer follow-up,\nproposal development, closing smaller opportunities, and supporting the growth of existing accounts. The position will also help\nidentify opportunities for membership, education, certification, sponsorships, media and advertising, events, and other ISSA products\nand services.\nThis role is designed to provide hands-on experience in consultative selling, relationship management, and pipeline development\nwhile learning ISSA’s products, services, and the cleaning and facility solutions industry. With demonstrated performance and\ncontinued development, the Junior Account Executive is expected to progress toward the responsibilities and performance\nexpectations of an Account Executive.\nDuties and Responsibilities\nSupports revenue generation for new membership and non-dues revenue, including education, certification, sponsorships, media\n& advertising, signature initiatives, event attendance, and renewals.\nProspect, nurture, qualify, and follow up with leads.\nAssist Account Executives with assigned accounts and sales opportunities.\nDevelop and maintain relationships with current and prospective members.\nIdentify opportunities to expand member engagement and introduce customers to relevant ISSA products and services.\nAssist with new membership onboarding and customer follow-up.\nConduct outbound calls, emails, and other prospecting activities to generate new opportunities.\nMaintain accurate customer and opportunity information within Salesforce.\nSchedule and participate in customer calls and meetings as appropriate.\nPrepare and assist with proposals, quotes, and other sales materials.\nFollow up on open opportunities and help move prospects through the sales process.\nLearn and effectively communicate the value and benefits of ISSA membership, education, certifications, events, and other\nproducts and services.\nCollaborate with Account Executives and internal teams to support the successful deployment of services sold.\nWork toward achieving individual sales and activity goals and progressively assume greater ownership of sales opportunities.\nParticipate in ongoing coaching and mentorship from Account Executives and demonstrate continued development toward\nAccount Executive responsibilities.\nAttend and represent ISSA at industry events as needed.\nOther tasks and additional duties as requested.\nKey Competencies\nStrong verbal and written communication skills.\nCustomer-focused with the ability to build positive relationships.\nStrong organizational and time-management skills.\nWillingness to learn and develop sales skills.\nAbility to multitask and work efficiently under deadlines.\nComfortable making outbound calls and engaging with prospective customers.\nPositive, professional, and team-oriented attitude.\nAbility to work independently while also collaborating with the sales team.\nBasic understanding of sales and customer service principles.\nAbility to utilize Salesforce and other technology to track customer interactions and sales activity.\nKey Performance Indicators\nFinal key performance indicators (KPI’s) will be established based on member segmentation and the individual’s level of development\nby your direct supervisor.\nNew Revenue Generated\nNumber of Qualified Opportunities Created\nClose Percentage\nAverage Sale Size\nOutbound Sales Activity\nMember/Customer Engagement\nPipeline Development\nMandatory Qualifications\nDemonstrated interest in developing a career in sales, account management, or customer engagement.\nAbility to work within an office setting.\nProficient in CRM and/or AMS software or ability to learn quickly.\nAssociate degree in business administration or equivalent work experience preferred.\n1-2 years of experience in sales, customer service, account management, business development, or a related field preferred.\nProficient in Microsoft Office suite, including Word, Excel, Outlook, PowerPoint, and Teams.\nBeneficial Qualifications\nExperience working with trade associations or a similar not-for-profit environment a plus.\nKnowledge of the cleaning, facilities management, and/or restoration industry a plus.\nExperience with Salesforce a plus.\nPrevious experience in a membership-based organization a plus.\nProject management experience or certification a 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