{"id":2703973,"url":"https://alion.io/job/ist-management-services-events-coordinator","title":"Events Coordinator","company":{"id":2313633,"name":"IST Management Services","domain":"istmanagement.com","url":"https://alion.io/company/istmanagement","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":35,"max":45,"currency":"USD","period":"hour","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-16T12:00:09Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-22T16:48:11Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Overview\nIST Management is seeking a high-impact Events Coordinator to lead event operations within a premier corporate environment. This individual will serve as the on-site leader responsible for delivering consistent, white-glove service experience across all service lines including hospitality, event management and general office support.\nThis is a client-facing leadership role where professionalism, responsiveness, and attention to detail are non-negotiable. The Events Coordinator will lead a small, high-performing team and act as a trusted partner to client leadership, ensuring seamless daily operations while continuously identifying opportunities to improve service delivery and expand IST’s footprint within the account.\nThis role is critical to long-term success and growth. The right candidate will bring hospitality first mindset, strong operational discipline, and the ability to build trust quickly within a professional services environment.\nHours: 8am to 5pm Monday - Friday and must be able to work over time both earlier and later if requested\nHourly Compensation: $35/hr-$45/hr USD\nBenefits: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, and Bonus Incentives\nWho We Are\nIST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. We provide Facilities and Office Services Management, e-Discovery services including processing, hosting, court reporting, collections and forensics, managed review, and managed services.\nIST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members.\nYou can check out istmanagement.com for more info on us!\nResponsibilities\nClient Relationship & Experience\nServe as the primary on-site point of contact for firm leadership and key stakeholders\nDelivering a consistent, high-touch service experience aligned with white-glove standards\nAnticipate client needs and proactively resolve issues before they escalate\nConduct regular check-ins with client stakeholders and provide operational updates\nBuild credibility and trust to position IST for future service expansion Operations Management\nOversee daily operations across mail services, print/copy, hospitality, and office support\nEnsure all services are executed in accordance with established SOPs and service level expectations\nMonitor workflow, prioritize tasks, and adjust staffing as needed to meet demand\nMaintain a highly organized, detail-oriented operation with zero tolerance for service gaps Team Leadership\nLead, coach, and develop a small team of service professionals\nSet clear expectations for performance, professionalism, and client interaction\nReinforce a positive, can-do culture focused on accountability and service excellence\nConduct regular training and performance feedback sessions\nEnsure proper coverage, scheduling, and cross-training across all functions Quality Assurance & Continuous Improvement\nMaintain strict quality control standards across all service lines\nIdentify inefficiencies and implement process improvements\nLeverage IST systems and reporting tools to track performance and trends\nDrive consistency, scalability, and operational discipline Professional Presence\nMaintain a polished, professional appearance and demeanor always\nRepresent IST with confidence, discretion, and integrity in a law firm setting\nQualifications\nIdeal candidates have the ability to confidently interact with clients and visitors, possess excellent communication abilities, and are ready to grow in their professional career. Previous experience in a high end Hotel, Restaurant or Corporate Services\nHigh School Diploma or GED required; authorization to work for any employer in the US required \nMust comply with professional dress code and standards as outlined in IST Employee Handbook\nMicrosoft Office proficiency required and may be tested; Relevant hospitality/ administrative experience with high visitor and call volume in a medium-to-large-sized organization preferred\n45 wpm typing skills, good spelling and grammar, and basic knowledge of Microsoft Office suite; Effective and professional verbal communication skills; English is required; other languages are a plus\nStrong organizational skills and calendar management skills; Resourceful in problem-solving and meeting client/visitor needs\nProfessional appearance and outgoing positive demeanor\nAbility to write, read and comprehend correspondence, memos, emails, and basic instructions\nIST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at .\nPlease respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.\nIST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.\nThis position is for a current vacancy, and the employer intends to fill this position by September 22, 2026","description_format":"text","description_chars":5836,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Military spouse friendly","Veteran hiring program"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management","Legal Services"],"lifecycle":[{"event":"open","at":"2026-10-16T12:00:09Z"}],"visa":[],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.723,"p_room":0.945,"age_days":5,"expected_fill_days":11,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":true},"html_url":"https://alion.io/job/ist-management-services-events-coordinator","json_url":"https://alion.io/job/ist-management-services-events-coordinator.json","meta":{"generated_at":"2026-10-22T19:31:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":3724,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2313633},"rest":"https://alion.io/mcp/rest/get_company?id=2313633"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fist-management-services-events-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fist-management-services-events-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fist-management-services-events-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ist-management-services-events-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fist-management-services-events-coordinator"}]}