{"id":1885423,"url":"https://alion.io/job/ist-management-services-inc-workplace-services-receptionist","title":"Workplace Services Receptionist","company":{"id":2313633,"name":"IST Management Services","domain":"istmanagement.com","url":"https://alion.io/company/istmanagement","size_band":"11-50","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Port Arthur, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":22,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-05T02:09:33Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-11-05T04:46:21Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Overview\nWe are seeking a dynamic professional and customer-focused candidate with strong interpersonal skills and background in corporate reception services of 2+ years experience to join our team as a Workplace Services Receptionist in our Port Arthur, TX office. This position will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in the fields of general office services and facilities, maintenance and coordination in a corporate setting.\nIST Management Services is a rapidly growing Business Process Outsourcing (BPO) that also has an Intergrated Facilities Management (IFM) division and the largest American privately-owned facilities management company. Founded in 1997, the company is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management. In addition, we also specialize in providing solutions for the management of physical and digital information through Workplace Services, eDiscovery, and Electronic Document Management services.\nBenefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives\nHourly Compensation: $21.00 - $22.00 USD per hrly (DOE)\nWork Schedule: Monday - Friday 8:00 AM - 5:00 PM with availability to work overtime when needed\nLocation: Port Arthur, TX\nResponsibilities\nThe responsibilities of the Workplace Services Receptionist is to foster a professional and pleasant working environment by providing excellent customer service in the fields of general office services and facilities, maintenance and coordination in a corporate setting. Additional responsibilities include:\nMeet and greet all visitors and clients in a professional and welcoming manner\nAnswer and screen all incoming external and internal telephone calls in order to direct them to the appropriate individuals and parties\nAssist clients in facilitating the arrivals and departures of visitors by utilizing the office technology to notify clients and to obtain required visitor information\nGuide visitors to appropriate conference meeting rooms\nBook and setup of all conference rooms requested from clients, ensuring that all components (A/V, food, room configuration, etc) are provided for the meetings.\nAct as primary responder to security issues by reporting them to management appropriately\nHandle other various tasks that include visitor name tag preparation, mail process, faxing, copying and additional duties as assigned\nQualifications\nThe qualifications for the Workplace Services Receptionist is to foster a professional and pleasant working environment by providing excellent customer service in the fields of general office services and facilities, maintenance and coordination in a corporate setting. Additional qualifications include:\nHigh school diploma or equivalent (GED) required\n2 years or more experience as a reception in a corporate setting environment required\nStrong communication skills both verbally and written with clients and visitors - a must\nExcellent attendance and punctuality - a must\nExcellent organizational skills - a must\nFocus on detail and ability to critical think through to resolve problems - a must\nExcellent knowledge of Microsoft Office (Word, Excel, PowerPoint, etc) required\nIST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at .\nPlease respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.\nIST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.","description_format":"text","description_chars":4099,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Facilities Management","Legal AI"],"lifecycle":[{"event":"open","at":"2026-10-05T02:09:33Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.431,"p_room":0.35,"age_days":31,"expected_fill_days":15,"reasons":["conf:1","win:tail","comp:junior"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/ist-management-services-inc-workplace-services-receptionist","json_url":"https://alion.io/job/ist-management-services-inc-workplace-services-receptionist.json","meta":{"generated_at":"2026-11-05T09:06:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11581,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2313633},"rest":"https://alion.io/mcp/rest/get_company?id=2313633"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fist-management-services-inc-workplace-services-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fist-management-services-inc-workplace-services-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fist-management-services-inc-workplace-services-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ist-management-services-inc-workplace-services-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fist-management-services-inc-workplace-services-receptionist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1885423}},{"tool":"search_jobs","arguments":{"company":"istmanagement.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1885423},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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