{"id":2040110,"url":"https://alion.io/job/isupport-worldwide-sales-support-associate-i-uk","title":"Sales Support Associate I","company":{"id":3775689,"name":"iSupport Worldwide","domain":"isupportworldwide.com","url":"https://alion.io/company/isupportworldwide","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":70000,"currency":"PHP","period":"week","gross":null,"usd_annual":57252},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Oracle ERP","optional":false},{"name":"Outlook","optional":false},{"name":"PHP","optional":false}],"status":"live","first_seen_at":"2026-10-29T00:00:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T13:33:02Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":2},"description":"Position Overview\nWe are looking for a highly motivated, willing to learn, passionate, and detail-oriented person with great communication and problem-solving skills to provide pre-sales and after-sales support to our customers and sales managers in EMEA. This person will have at least 4 years of sales, customer service, sales administration and order management experience serving international customers, preferably with knowledge of consumer goods, logistics, and CRM/ERP systems. Previous mid or nightshift BPO experience is highly preferred.\nEssential Job Functions\nSet-up accounts and maintain customer details (Oracle EBS/HTML/OSC)\nSupport the sales team in managing customer inquiries, resolving issues, and providing exceptional customer service.\nManages order processing workflow from PO receipt, validation, order confirmation, order fulfillment until shipment delivery.\nEnsures that all PO information is complete and accurate.\nChecks orders against inventory and forecast.\nReview, understand and communicate vendor business and compliance requirements.\nWork with customers, distributors, and sales reps to resolve PO issues.\nWork with Planning, Logistics, and IT to resolve supply chain issues.\nPerform special tasks and assignments as needed.\nRequirements\nPreferably, a bachelor’s degree in business administration, marketing, or a related field (or equivalent work experience) \nAt least 4 years industry experience in similar role, and/or sales administration, preferably in the consumer goods industry. \nExcellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. Knowledge of ORACLE is an additional benefit. \nExperience in shared services or BPO is an advantage. Working in an international and culturally diverse organization is preferred. \nExcellent organization, interpersonal and communication skills \nExcellent language skills (preferably mother tongue level) \nAnalytical mindset with the ability to interpret and present data effectively. \nReliability, discretion, and efficiency at managing a high and demanding workload. \nAbility to respond effectively to sensitive inquiries or complaints and maintain confidentiality of sensitive information. \nA passion for the outdoor industry and familiarity with outdoor consumer goods is preferred. \nAbility to work independently and collaboratively in a fast-paced, dynamic environment. \nBenefits\nFree lunch meal, fruits, snacks, and drinks\nOnsite gym with a free professional instructor\nWeekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP\nWeekly engagement activities with prizes that are up to 3,000 PHP\nFree upskilling academy to improve your performance and skillset\nState-of-the-art facilities from toilets to your workstation\nAmenities such as sleeping quarters, game area, chat room, shower room","description_format":"text","description_chars":2867,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods"],"lifecycle":[{"event":"open","at":"2026-10-07T17:35:34Z"},{"event":"close","at":"2026-10-26T17:37:48Z"},{"event":"reopen","at":"2026-10-29T20:28:44Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":2,"expected_fill_days":16,"reasons":["conf:3","agency","velocity","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":57252,"is_top_pay":false},"html_url":"https://alion.io/job/isupport-worldwide-sales-support-associate-i-uk","json_url":"https://alion.io/job/isupport-worldwide-sales-support-associate-i-uk.json","meta":{"generated_at":"2026-10-31T14:27:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22483,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3775689},"rest":"https://alion.io/mcp/rest/get_company?id=3775689"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fisupport-worldwide-sales-support-associate-i-uk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fisupport-worldwide-sales-support-associate-i-uk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fisupport-worldwide-sales-support-associate-i-uk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/isupport-worldwide-sales-support-associate-i-uk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fisupport-worldwide-sales-support-associate-i-uk"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2040110}},{"tool":"search_jobs","arguments":{"company":"isupportworldwide.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2040110},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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