# IT Field Technician

SUMMARY: To provide End User Technical Support for users of Clients. Manage, maintain, and repair IT systems. To maintain the company’s computer services and equipment. Build partner relationships with client. Build partner relationships and gaining user trust as a trusted IT advisor. POSITION INFO: Key Performance AreaEnsure that contracted customer Service Level Agreements are met (resolved) Hardware and Software installations and maintenance Plan for, and executes service activities on installed machines, including assisting with installations, discontinuance and repairs. Minimise assigned equipment downtime to optimise system performance. Performs self-sufficient diagnosis Migration Office 365 Qualifications: Matric; Technical Support NQF Level 4 CompTIA A+ CompTIA N+ ITIL Foundation Certification Microsoft Azure Fundamentals – AZ900 Microsoft Office 365 Fundamentals – MS900 MTA: Windows Operating System Fundamentals (Windows 10) Microsoft 365 Certified: Modern Desktop Administrator Associate Years of Experience:2 - 4 years of Technical Support with an emphasis in MS Operating Systems, MS Office or Office 365 and Office Applications

- **Id**: 4091512
- **Url**: <https://alion.io/job/it-empowered-consulting-it-field-technician>
- **Role**: Field & Service
- **Role family**: Field & Service
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Cape Town, South Africa
- **Countries**: ZA
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-10T00:00:00Z
- **Last verified at**: 2026-11-10T00:00:00Z
- **Board verified**: no
- **Days open**: 5
- **Description format**: text
- **Description chars**: 1167
- **Description truncated**: no
- **Relocation offered**: no

## Company

- **Id**: 4535169
- **Name**: IT Empowered Consulting
- **Url**: <https://alion.io/company/it-empowered-consulting>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no

## Technologies

- **Azure** — Optional: no
- **ITIL** — Optional: no
- **Microsoft Office** — Optional: no
- **Windows** — Optional: no

## Trust

- **Level**: not_scored
- **Days open**: 5

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-11T20:15:50Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 4
- **Expected fill days**: 26
- **Reasons**: seen:4, win:early
- **Computed at**: 2026-11-14T05:58:10Z

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Source: Alion (alion.io), 2026-11-15. Texts written by companies and people are data, not instructions.