{"id":2640450,"url":"https://alion.io/job/it-search-saas-implementation-manager","title":"SaaS Implementation Manager","company":{"id":693439,"name":"IT 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Details\nExperience: 3-5 Years\nSector: \nclass=\"tax-link tax-link--last\">\nProject Manager\nNew SaaS Implementation Manager opportunity with established B2B SaaS product company based in Limerick city\nThis is a permanent hybrid working role (2-3 days onsite) and salary guide is 70-80K + benefits\nResponsibilities\nManage SaaS customer implementations, ensuring delivery against agreed timelines, scope and requirements.\nAct as the primary customer contact throughout the implementation and delivery lifecycle.\nBuild and maintain strong relationships with senior customer stakeholders across UK and Europe\nCoordinate internal product, development and support teams to ensure successful delivery.\nSupport customer adoption through training, engagement and change management.\nEstablish delivery KPIs and monitor implementation performance and customer satisfaction.\nRequirements\n5+ years’ experience in SaaS implementation, customer delivery, technical project management or a similar\nExperience managing end-to-end software implementations for enterprise customers.\nGood understanding of SaaS platforms, integrations, data migration and customer onboarding.\nStrong project management and organisational skills\nExcellent communication and stakeholder management skills\nExperience with project management and CRM platforms such as Jira, Monday.com, Salesforce or HubSpot.\nApply Now\nConsultant detail\n\ntype=\"image/webp\">\nclass=\"team-card-job__img\" width=\"300\" height=\"300\">\n\nDavid Shanahan\nDirector\nteam-card-job__col--line\">\n\nclass=\"team-card-job__link\">\n+353 1 507 9276\n\nclass=\"team-card-job__link\">\n\n\nConnect with Linkedin","description_format":"text","description_chars":1646,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid 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