{"id":3892755,"url":"https://alion.io/job/it1-configuration-technician-ii-2","title":"Configuration Technician II","company":{"id":4183,"name":"iT1","domain":"it1.com","url":"https://alion.io/company/it1","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":87,"open_postings":22,"ghost_share":0.136,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":86,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salt Lake City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-06T22:08:33Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-10T05:06:47Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":3},"description":"iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Configuration Technician II to join our team. iT1 has been ranked as one of Arizona’s Best Places to Work for over a decade, running in the Small Business category. You will be exposed to many of the top technology offerings in the market and can work with some of the most talented people in the country.\nThe Configuration Technician II is responsible for both internal and external facing responsibilities. In this position, you will be a critical point of contact between iT1 Consulting and the rest of the organization, as well as iT1’s customers, in setting up, configuring, and deploying Client assets.\nRequirements\nSet up and configure computers and peripheral based on the scope of work. \nTo accurately diagnose, the problem with a malfunctioning PC, Mac, laptop, printer or other peripheral. \nPerform quality control on the project assigned. \nEvery project is different - technician is expected to follow instructions per project. \nRespond to order requests and customer emails to assist in troubleshooting any problems that arise \nAct as a subject matter expert in day-to-day operations \nAbility to train team members on process, tools, and technology \nEssential Functions:\nImaging laptops and desktops \nHardware and software installations and configurations \nTroubleshooting desktop and laptop hardware and software issues \nBench testing refurbished devices such as PC, Monitors, switches, phones etc. \nDesktop and Laptop repair \nServer hardware configuration \nSmall office installs \nDocumentation \nJob Qualification Requirements:\n3-5 years of related experience \nExcellent communication written and verbal skills \nA+ or comparable experience \nWorking knowledge of Windows and Mac operating systems \nWorking knowledge of common desktop applications \nStrong knowledge of desktop and laptop computer hardware \nAbility to work full time \nOccasional travel \nBe able to lift 50lbs \nDependable transportation \nAbility to multi-task \nPhysical Demands:\nLifting or carrying up to 50 lbs. \nLift 50 lbs. + \nStanding for long periods of time \nTime spent in low postures (crouching, stooping, kneeling, bending) \nClimbing (ramps, stairs, or ladders) \nSit at a computer for 8 hours per day \nKeyboarding for 8 hours per day \nReaching Overhead \nNear Vision (working with small objects or reading small print) \nSpeaking (communicating information to clients / coworkers) \nDuration:\n This position is a benefits eligible, temporary role that has a 12 month duration.\nBenefits\nMedical, dental, and vision benefits with highly subsidized premiums\nTwo weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off\n401(k) Plan with employer match","description_format":"text","description_chars":2804,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","Managed IT Services (MSP)","IT Resellers & VARs","IT Asset Disposition & Refurbishing"],"lifecycle":[{"event":"open","at":"2026-11-06T22:08:33Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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