{"id":4077505,"url":"https://alion.io/job/it1-network-engineer-ii","title":"Network Engineer II","company":{"id":4183,"name":"iT1","domain":"it1.com","url":"https://alion.io/company/it1","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":87,"open_postings":22,"ghost_share":0.136,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":86,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Networking","role_family":"Networking","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"BGP","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"OSPF","optional":false},{"name":"Speech Recognition","optional":false},{"name":"VLAN","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-11-11T15:57:39Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T15:57:39Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Network Engineer II to join our Consulting team. iT1 has been ranked as one of Arizona’s Best Places to Work for over a decade, running in the Small Business category. This role is an exciting opportunity to continue your career in the IT consulting and managed services world. You will be exposed to many of the top technology offerings in the market and can work with some of the most talented engineers in the country.\nThe Network Engineer II provides day-to-day operational support for the client’s in-scope network, connectivity, wireless, security, optical, voice, and unified communications infrastructure. With at least two years of relevant network support experience and hands-on Cisco ACI/APIC experience, the engineer monitors platform health, performs incident triage and routine troubleshooting, implements approved standard changes, maintains documentation, and escalates complex issues to senior engineers, carriers, or technology vendors. The role works closely with iT1 service management, the dedicated Client Success Manager, client stakeholders, and other technical teams.\nRequirements\nServe as a dedicated Tier 2 network support resource, resolving incidents within documented procedures and escalating complex or high-impact conditions to senior engineering resources. \nProvide operational support for routers, LAN and data center switches, firewalls, load balancers, network access control, WAN edge devices, VPN infrastructure, routing and switching protocols, VLANs, segmentation, QoS, and high-availability configurations. \nProvide hands-on Cisco ACI/APIC operational support, including fabric-health monitoring, fault and event triage, endpoint and EPG troubleshooting, VLAN/VXLAN connectivity. Escalate fabric design or high-risk changes to senior engineers. \nMonitor, investigate, and improve infrastructure availability and performance using health, capacity, telemetry, configuration, threshold, log, interface, latency, jitter, packet-loss, redundancy, and failover indicators where supported. \nTroubleshoot and manage Cisco SD-WAN controllers, edge devices, overlays, tunnels, internet circuits, and site-to-site or remote-access VPN services. \nSupport wireless controllers and access-point infrastructure, including availability, registration, RF utilization indicators, authentication failures, roaming, interference, firmware status, configuration backup, security alerts, capacity, and coverage trends. \nPerform alert validation, incident triage, service-restoration actions, incident remediation, problem management, root-cause analysis, post-incident reviews, known-error tracking, and corrective-action follow-up. \nImplement approved standard changes and assist senior engineers with normal or emergency changes, including maintenance-window coordination, validation, rollback execution, closure documentation, and follow-up actions. \nCoordinate OS, firmware, and infrastructure patching activities within the approved scope, including planning, testing, rollout, validation, and vendor coordination. \nMaintain accurate HLD/LLD documentation, logical and physical diagrams, configuration records and backups, SOPs, runbooks, troubleshooting procedures, IPAM/DNS/DHCP records, inventories, monitoring definitions, change logs, and knowledge-base articles. \nProvide technical input for recurring service reviews, including infrastructure health, incident and alert trends, capacity, performance, lifecycle concerns, risks, documentation currency, vendor cases, and continuous-improvement recommendations. \nJOB QUALIFICATION REQUIREMENTS:\nMinimum of two years of hands-on experience supporting enterprise or public-sector network environments in a managed-services, NOC, infrastructure operations, or similar support model, including practical Cisco ACI/APIC administration or troubleshooting experience. \nDemonstrated troubleshooting experience across routing, switching, firewalls, VPN, wireless, SD-WAN, network segmentation, QoS, high availability, and network performance, with the judgment to escalate issues beyond the role’s level of authority. \nHands-on Cisco ACI/APIC experience is required, including working knowledge of tenants, application profiles, EPGs, bridge domains, contracts, endpoint learning, fabric health, faults, interface policies, and basic leaf-spine troubleshooting. Experience with Cisco enterprise networking should also include Catalyst switching, ISR/ASR or Catalyst 8000 routing, common routing protocols such as BGP, OSPF, and EIGRP, and switching protocols such as Spanning Tree; Nexus experience is strongly preferred. \nWorking knowledge of Palo Alto, Cisco ASA/Firepower, and Meraki security or SD-WAN platforms. \nExperience with enterprise wireless controllers and access points, RF health indicators, authentication, roaming, interference analysis, capacity, coverage, and firmware lifecycle support. \nStrong technical writing skills for diagrams, SOPs, runbooks, RCA/PIR documents, change records, knowledge articles, configuration records, and client-facing updates. \nAbility to work independently in a dedicated client role while collaborating effectively with service-desk, NOC, engineering, service-management, and client teams. \nAbility to participate in after-hours maintenance, major-incident response, or escalation coverage as required by the 24 x 7 service model. \nMust be eligible to work as a US-based iT1 employee and perform services remotely or locally as required. \nPREFERRED CERTIFICATIONS:\nCisco CCNP Enterprise or progress toward a current professional-level Cisco certification. \nCisco Certified Specialist credentials in enterprise core, advanced routing, SD-WAN, wireless, security, or data center technologies. \nREQUIRED CERTIFICATIONS:\nCisco CCNA or a comparable current associate-level networking certification, or equivalent expertise demonstrated through at least two years of relevant network support experience, including hands-on Cisco ACI/APIC experience. \nVendor certifications required to maintain authorized administrative access to assigned platforms, when applicable. \nBenefits\nMedical, dental, and vision benefits with highly subsidized premiums\nTwo weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off\n401(k) Plan with employer match\nOnsite Fitness Center\nOnsite Monthly Massages","description_format":"text","description_chars":6475,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","Managed IT Services (MSP)","IT Resellers & VARs","IT Asset Disposition & Refurbishing"],"lifecycle":[{"event":"open","at":"2026-11-11T15:57:39Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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