{"id":2958660,"url":"https://alion.io/job/it1-senior-network-engineer","title":"Senior Network Engineer","company":{"id":4183,"name":"It1","domain":"it1.com","url":"https://alion.io/company/it1","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":86,"open_postings":19,"ghost_share":0.158,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":84,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Networking","role_family":"Networking","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":96000,"max_usd":197000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":443},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"BGP","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"OSPF","optional":false},{"name":"Speech Recognition","optional":false},{"name":"VPN","optional":false}],"status":"live","first_seen_at":"2026-10-20T22:17:16Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T15:19:06Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":1},"description":"iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Senior Network Engineer to join our Consulting team. iT1 has been ranked as one of Arizona’s Best Places to Work for over a decade, running in the Small Business category. This role is an exciting opportunity to continue your career in the IT consulting and managed services world. You will be exposed to many of the top technology offerings in the market and can work with some of the most talented engineers in the country.\nThe Senior Network Engineer provides senior-level operational ownership and Tier 3 engineering support for network, connectivity, wireless, security, optical, voice, and unified communications infrastructure. The role focuses on service restoration, complex troubleshooting, approved changes, platform health, escalation coordination, documentation, continuous improvement, and reliable delivery within the managed-services scope. The engineer works closely with iT1 service management, the dedicated Client Success Manager, client stakeholders, carriers, and technology vendors.\nRequirements\nAct as a Tier 3 subject-matter escalation point for complex incidents and service degradations.\nPerform alert validation, incident triage, service-restoration actions, incident remediation, problem management, root-cause analysis, post-incident reviews, known-error tracking, and corrective-action follow-up.\nPlan and implement approved standard, normal, and emergency changes with impact assessment, maintenance-window coordination, rollback planning, validation, closure documentation, and follow-up actions.\nCoordinate OS, firmware, and infrastructure patching activities within the approved scope, including planning, testing, rollout, validation, and vendor coordination.\nProvide remote break-fix and engineering support for routers, LAN and data center switches, firewalls, load balancers, network access control, Cisco ACI/APIC, WAN edge devices, VPN infrastructure, routing protocols, switching protocols, VLANs, segmentation, QoS, and high-availability pairs or clusters.\nMonitor, investigate, and improve infrastructure availability and performance using health, capacity, telemetry, configuration, threshold, log, interface, latency, jitter, packet-loss, redundancy, and failover indicators where supported.\nTroubleshoot and manage Cisco SD-WAN controllers, edge devices, overlays, tunnels, internet circuits, Starlink connectivity, and site-to-site or remote-access VPN services.\nSupport wireless controllers and access-point infrastructure, including availability, registration, RF utilization indicators, authentication failures, roaming, interference, firmware status, configuration backup, security alerts, capacity, and coverage trends.\nMonitor and manage in-scope optical network nodes supporting dark-fiber connectivity, including interfaces, optical levels, span health, hardware alarms, environmental status, protection paths, protection switching, redundancy, utilization, and vendor escalation.\nSupport voice and unified communications platforms including AudioCodes Routing Manager, One Voice Operations Center, Session Border Controllers, MediaPack gateways, SIP trunks, Cisco Webex Contact Center, and Microsoft Teams voice/Direct Routing integration.\nMaintain accurate HLD/LLD documentation, logical and physical diagrams, configuration records and backups, SOPs, runbooks, troubleshooting procedures, IPAM/DNS/DHCP records, inventories, monitoring definitions, change logs, and knowledge-base articles.\nExperience with operational platforms that may include LogicMonitor, Cisco Catalyst Center, Cisco ThousandEyes, NetBrain, SolarWinds, Cisco SD-WAN Manager, and the Client’s ITSM platform.\nProvide technical input for recurring service reviews, including infrastructure health, incident and alert trends, capacity, performance, lifecycle concerns, risks, documentation currency, vendor cases, and continuous-improvement recommendations.\nCommunicate clearly with the Client during incidents and escalations, maintain complete work notes and resolution records, validate restoration, and support knowledge transfer.\nJOB QUALIFICATION REQUIREMENTS\nSenior-level experience supporting large, distributed enterprise or public-sector network environments in a managed-services, NOC, infrastructure operations, or similar operational model.\nDemonstrated advanced troubleshooting across routing, switching, firewalls, VPN, wireless, SD-WAN, network segmentation, QoS, high availability, and network performance.\nHands-on expertise with Cisco enterprise networking, including Catalyst, Nexus, ISR/ASR/Catalyst 8000, ACI/APIC, routing protocols such as BGP, OSPF, and EIGRP, and switching protocols such as Spanning Tree.\nExperience with Palo Alto, Cisco ASA/Firepower, and Meraki security or SD-WAN platforms.\nExperience with enterprise wireless controllers and access points, RF health indicators, authentication, roaming, interference analysis, capacity, coverage, and firmware lifecycle support.\nAbility to troubleshoot latency, jitter, packet loss, bandwidth saturation, interface errors, adjacency failures, tunnel health, route selection, failover, and cross-provider connectivity conditions.\nExperience with carrier and vendor case management, including evidence collection, coordinated testing, escalation tracking, stakeholder communication, restoration validation, and closure documentation.\nFamiliarity with voice and UC infrastructure, including SIP, SBCs, gateways, Direct Routing, call setup, signaling, media paths, codec negotiation, call-quality indicators, and carrier trunks.\nAbility to use monitoring and management platforms, interpret telemetry and logs, correlate alarms, identify actionable conditions, and distinguish local, overlay, carrier, platform, and application-related causes.\nWorking knowledge of ITIL-aligned incident, problem, change, configuration, capacity, knowledge, and vendor-management practices.\nStrong technical writing skills for diagrams, SOPs, runbooks, RCA/PIR documents, change records, knowledge articles, configuration records, and client-facing updates.\nAbility to work independently in a dedicated client role while collaborating effectively with service-desk, NOC, engineering, service-management, and client teams.\nAbility to participate in after-hours maintenance, major-incident response, or escalation coverage as required by the 24 x 7 service model.\nMust be eligible to work as a US-based iT1 employee and perform services remotely or locally as required.\nREQUIRED CERTIFICATIONS\nCisco CCNP or higher\nPalo Alto Networks Certified Network Security Administrator (PCNSA) or comparable firewall certification.\nCisco Certified Specialist credentials in enterprise core, advanced routing, SD-WAN, wireless, security, or data center technologies.\nMicrosoft certification related to Teams voice, collaboration, or communications systems.\nPHYSICAL DEMANDS\nSit at a computer for 8 hours per day\nKeyboarding for 8 hours per day\nNear Vision (working with small objects or reading small print)\nSpeaking (communicating information to clients / coworkers)\nHearing Requirements (In person speech, telephone, other sounds)\nBenefits\nMedical, dental, and vision benefits with highly subsidized premiums\nTwo weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off\n401(k) Plan with employer match","description_format":"text","description_chars":7450,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","Managed IT Services (MSP)","IT Resellers & VARs"],"lifecycle":[{"event":"open","at":"2026-10-20T22:17:16Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":84,"reasons":["conf:9","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/it1-senior-network-engineer","json_url":"https://alion.io/job/it1-senior-network-engineer.json","meta":{"generated_at":"2026-10-22T22:34:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7833,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4183},"rest":"https://alion.io/mcp/rest/get_company?id=4183"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fit1-senior-network-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fit1-senior-network-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fit1-senior-network-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/it1-senior-network-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fit1-senior-network-engineer"}]}