{"id":3982831,"url":"https://alion.io/job/itau-gpce-intern","title":"GPCE Intern","company":{"id":3063889,"name":"Itaú","domain":"itau.com","url":"https://alion.io/company/itau-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miami, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Copilot","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-11-09T18:25:47Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-09T20:21:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the Team\nGlobal Private Client Engagement, or GPCE, is responsible for developing and executing strategic client engagement and experience initiatives at Itaú Private Bank Internal.\nOur work includes creating differentiated client experiences, exclusive events, curated content, benefits, partnerships, and initiatives that strengthen relationships with Private Banking clients across international markets.\nWhy This Role Matters\nThe GPCE team combines creativity, data, and client insights to design meaningful experiences for Private Banking clients. This intern will help the team transform event information, performance indicators, and client feedback into clear reports and strategic materials while also supporting the planning and execution of client events and engagement initiatives.\nWe are seeking a dynamic, analytical, creative, and collaborative intern with a strong interest in client experience, innovation, and relationship management. This opportunity is ideal for someone eager to grow in a fast-paced, international, and high-performance environment.\nWhat You’ll Do\nSupport the planning, coordination, and execution of events, exclusive experiences, and client engagement initiatives for Private Banking clients.\nContribute to Client Engagement and Client Experience projects focused on delivering exceptional client experiences.\nProvide hands-on support with event preparation and execution, coordinating with internal teams and external partners.\nPrepare executive presentations, reports, dashboards, event summaries, and strategic materials.\nOrganize, consolidate, and analyze data, performance indicators, survey results, NPS, and client feedback to identify insights and opportunities for improvement.\nUse AI tools and digital solutions to support research, analysis, content development, reporting, and process optimization.\nConduct market research and benchmarking on client experience trends and innovative engagement practices.\nSupport project tracking, timelines, deliverables, and coordination with internal teams and external partners.\nAssist in developing communication materials related to team initiatives, ensuring clarity, consistency, and attention to detail.\nCollaborate with colleagues in the United States and Brazil to consolidate information and support reporting activities.\nWhat We’re Looking For\nCurrently pursuing a bachelor’s degree in Business Administration, Marketing, Communications, International Relations, Economics, or a related field.\nStrong interest in Private Banking, Client Engagement, Customer Experience, and high-net-worth client relationships.\nProficiency in Portuguese and English. \nProficiency in Microsoft Office, particularly PowerPoint and Excel.\nFamiliarity with generative AI tools such as ChatGPT, Copilot, or similar platforms.\nAbility to organize and interpret data, identify key takeaways, prepare reports, and develop structured presentations.\nExcellent written and verbal communication skills, with the ability to tailor messages to different audiences.\nStrong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities.\nExcellent interpersonal skills and the ability to collaborate effectively with cross-functional and international teams.\nA proactive, accountable, and resourceful approach, with the ability to anticipate needs and follow through on commitments.\nCreativity and curiosity, with enthusiasm for exploring new ideas, trends, technologies, and ways to enhance client experiences.\nFlexibility and adaptability to work effectively in a dynamic environment with evolving projects and priorities.\nA problem-solving mindset and the ability to identify challenges, propose solutions, and respond efficiently.\nDiscretion and professionalism when handling information in a Private Banking environment.\nAbility to work 30 hours per week for the full one-year internship.\nAbility to work from the Miami office.\nFlexibility to occasionally support events outside standard business hours.\nPreferred Qualifications\nAcademic, extracurricular, or professional exposure to event coordination, marketing, hospitality, or client relationship activities.\nExperience organizing university events, speakers, catering, guest lists, or related activities.\nExperience working with survey results, client feedback, NPS, performance indicators, or event data.\nFamiliarity with data visualization tools such as Power BI.\nInterest in luxury, lifestyle, innovation, and premium client experiences.\nExperience with project management tools and collaborative platforms.\nWho We’re Looking For\nWe are looking for someone who combines analytical thinking with a genuine appreciation for client experience. This person should be highly organized, curious, motivated, and comfortable transforming ideas, feedback, and data into clear, actionable materials.\nThe ideal candidate enjoys collaborating with others, takes initiative, anticipates next steps, and operates effectively in a fast-paced environment. They should also be comfortable balancing analytical and reporting responsibilities with hands-on event support.\nThis is an opportunity to contribute to the continuous evolution of the client experience at Itaú Private Bank International while gaining exposure to Private Banking, international markets, executive reporting, artificial intelligence, and premium client engagement initiatives.\nCompliance with Anti-Money Laundering and Bank Secrecy Act related principles, laws, rules and regulations, as well as Itau’s related policies and procedures.","description_format":"text","description_chars":5566,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Portuguese","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks"],"lifecycle":[{"event":"open","at":"2026-11-09T20:21:24Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-09T22:03:43Z"},"pay":null,"html_url":"https://alion.io/job/itau-gpce-intern","json_url":"https://alion.io/job/itau-gpce-intern.json","meta":{"generated_at":"2026-11-09T22:03:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11172,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3063889},"rest":"https://alion.io/mcp/rest/get_company?id=3063889"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fitau-gpce-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fitau-gpce-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fitau-gpce-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/itau-gpce-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fitau-gpce-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3982831}},{"tool":"search_jobs","arguments":{"company":"itau.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3982831},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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