{"id":2641500,"url":"https://alion.io/job/itds-application-support-engineer-it-operations","title":"Application Support Engineer – IT Operations","company":{"id":4374591,"name":"ITDS Portugal","domain":"itdsportugal.com","url":"https://alion.io/company/itds-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":24000,"max":30000,"currency":"EUR","period":"year","gross":null,"usd_annual":33626},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-15T00:00:00Z","board_verified":false,"closed_at":null,"days_open":15,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":15},"description":"Sobre a vaga\nAs an Application Support Engineer, you will be working for our client, a leading player in the IT sector dedicated to delivering seamless application support and operational excellence. Join us to help optimize critical systems and drive technological innovation that empowers organizations worldwide.\n\nO que vais fazer\n\nProvide expert application support for complex IT systems, ensuring stability and performance\nTroubleshoot and resolve technical issues promptly, minimizing system downtime\nCollaborate with cross-functional teams to improve application functionality and user experience\nMaintain detailed documentation of technical processes and incident reports\nAssist in deploying updates and patches, ensuring compliance with quality standards\nParticipate in on-call rotations to support 24/7 operational needs\nSupport continuous improvement initiatives to enhance system robustness and efficiency\n\nO que é pedido\n\nAt least 2 years of experience in application support or IT operations\nStrong knowledge of IT systems, tools, and monitoring platforms\nExcellent problem-solving skills with a proactive approach\nProficiency in English\nAbility to work effectively in a hybrid environment\nEnglish: Good command\nFrench: Communicative level\nOnly candidates with an existing legal right to work in the European Union will be considered for this role\n\nValorizado\n\nFrench language skills are a plus\ncertifications related to IT support or system administration\nexperience working in an international or multilingual environment\n\nO que é oferecido\n\n3 150 - 3 780 EUR (B2B)\n1 800 - 2 050 EUR net (Permanent Contract)\nITDS Clubs\nAccess to medical insurance\nMeal Card\nAccess to Pluralsight & Udemy\nIntegrational Events\n\nResumo organizado por IA a partir do anúncio original. 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