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Salary
$45k – $58k per year
Location
Hybrid (Łódź, Poland)
Seniority
Junior · 2+ years exp
Employment
Contractor

First seen by Alion on Oct 13, 2026.

Overview
Company
Impact
Profile match
ITDS is a Polish technology consulting and staffing firm that supplies engineers, analysts and project specialists to banks, insurers and other financial institutions. Its consultants work inside client delivery teams on software development, testing, business analysis, data engineering, cloud infrastructure and cybersecurity, usually on long-running programmes rather than short advisory engagements. The firm is based in Warsaw, recruits across Poland and increasingly for remote assignments elsewhere in Europe, and posts a high volume of contract and permanent technology vacancies under its own name on behalf of client employers.

Unleash cutting-edge infrastructure solutions — drive stability and performance in contact center operations!

Lodz-based opportunity with hybrid work model

As a Contact Center Administrator, you will be working for our client, a leader in online banking, supporting the stability, availability, and performance of mission-critical contact center infrastructure. Your expertise will enable seamless communication experiences for millions of users, contributing directly to digital innovation and customer satisfaction. This role offers a unique chance to grow within a dynamic, technology-driven environment.

Your main responsibilities:

  • Administer and maintain Kubernetes and Docker environments supporting contact center applications
  • Manage and uphold Red Hat Linux and Windows Server systems to ensure optimal performance
  • Develop and refine automation scripts using PowerShell and Bash to streamline operations
  • Configure and support CI/CD pipelines using TeamCity and Azure DevOps for continuous delivery
  • Monitor system performance, infrastructure health, and availability, proactively addressing issues
  • Troubleshoot incidents and perform root cause analysis to resolve infrastructure-related problems
  • Support deployment, configuration, and ongoing maintenance of applications and services
  • Collaborate with IT teams and stakeholders to enhance service reliability and operational efficiency
  • Identify opportunities to automate and optimize infrastructure management processes
  • Participate in incident management and coordinate troubleshooting during critical situations

You're ideal for this role if you have:

  • At least 2 years of experience in IT administration or similar technical roles
  • Practical knowledge of Kubernetes and Docker containerization technologies
  • Experience managing Red Hat Linux and Windows Server environments
  • Hands-on experience with CI/CD tools such as TeamCity and Azure DevOps
  • Strong scripting skills in PowerShell and Bash
  • A university degree in Computer Science, Operating Systems, or related field
  • Good command of English, both written and spoken
  • Excellent communication, collaboration, and problem-solving skills
  • A proactive, ownership-driven approach with organizational skills

It’s a strong plus if you have:

  • Experience with Microsoft Azure services, especially AKS, Azure OpenAI, or Azure SQL
  • Basic understanding of databases such as MS SQL, MySQL, and PostgreSQL
  • Familiarity with monitoring tools like Dynatrace, Zabbix, Prometheus, or Grafana
  • Flexibility and enthusiasm for continuous technical development

Language Required for the role: Polish (Good command)

Eligibility to work in Europe: Only candidates with an existing legal right to work in the European Union will be considered for this role.

#MAKEYourCareerBETTER

Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.

Tech stack

  • Kubernetes
  • Docker
  • Powershell
  • Bash
  • Red Hat Linux
  • Windows Server
  • CI/CD (TeamCity / Azure DevOps)
  • Microsoft Azure
  • SQL Databases (MS SQL/MySQL/PostgreSQL)
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