{"id":2641513,"url":"https://alion.io/job/itds-senior-servicenow-technical-lead-platform-architecture-and-development","title":"Senior ServiceNow Technical Lead - Platform Architecture and Development","company":{"id":4374591,"name":"ITDS Portugal","domain":"itdsportugal.com","url":"https://alion.io/company/itds-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30000,"max":36000,"currency":"EUR","period":"year","gross":null,"usd_annual":40352},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-15T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-15T00:00:00Z","board_verified":false,"closed_at":null,"days_open":19,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":19},"description":"Sobre a vaga\nAs a Senior ServiceNow Technical Lead, you will be working for our client, a leader in enterprise digital solutions. You will play a pivotal role in driving the technical strategy, governance, and long-term success of the ServiceNow platform, delivering innovative solutions that optimize workflows and elevate organizational efficiency.\n\nO que vais fazer\n\nDefine and maintain the technical architecture of the ServiceNow platform to ensure scalability and maintainability\nLead the design, configuration, and development of robust ServiceNow solutions aligned with best practices\nReview and validate technical designs, configurations, and custom developments to ensure upgrade readiness and platform stability\nProvide technical leadership and mentorship to ServiceNow developers and administrators\nDesign complex workflows, Service Catalog items, integrations, and automations to meet business needs\nCollaborate with stakeholders to translate functional requirements into scalable technical solutions\nOversee platform performance, security, reliability, and ensure compliance with organizational standards\nParticipate in platform roadmap planning and identify opportunities for leveraging new ServiceNow capabilities\n\nO que é pedido\n\n4+ years of experience in ServiceNow platform development and architecture\nStrong expertise in ServiceNow design, configuration, and scripting\nExperience leading technical initiatives and mentoring teams\nKnowledge of platform governance, upgrade management, and integrations\nFluent in English\nOnly candidates with an existing legal right to work in the European Union will be considered for this role\n\nValorizado\n\nStrong understanding of CMDB and platform security best practices is a significant plus\nCertifications in ServiceNow (e.g., CIS, CSA)\nExperience with platform performance optimization and complex workflows\n\nO que é oferecido\n\n4 830 - 5 670 EUR (B2B)\n2 500 - 2 850 EUR net (Permanent Contract)\nITDS Clubs\nAccess to medical insurance\nMeal Card\nAccess to Pluralsight & Udemy\nIntegrational Events\n\nResumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.","description_format":"text","description_chars":2150,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Outsourcing & Dedicated Teams","IT Staffing & Staff Augmentation"],"lifecycle":[{"event":"open","at":"2026-10-15T18:46:28Z"}],"visa":[],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.854,"p_room":0.9,"age_days":19,"expected_fill_days":28,"reasons":["seen:19","velocity","win:mid"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":40352,"is_top_pay":false},"html_url":"https://alion.io/job/itds-senior-servicenow-technical-lead-platform-architecture-and-development","json_url":"https://alion.io/job/itds-senior-servicenow-technical-lead-platform-architecture-and-development.json","meta":{"generated_at":"2026-11-03T17:15:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23985,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4374591},"rest":"https://alion.io/mcp/rest/get_company?id=4374591"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fitds-senior-servicenow-technical-lead-platform-architecture-and-development"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fitds-senior-servicenow-technical-lead-platform-architecture-and-development"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fitds-senior-servicenow-technical-lead-platform-architecture-and-development"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/itds-senior-servicenow-technical-lead-platform-architecture-and-development\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fitds-senior-servicenow-technical-lead-platform-architecture-and-development"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2641513}},{"tool":"search_jobs","arguments":{"company":"itdsportugal.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2641513},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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