Senior R&D tester

There’s a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.

UMAX is the brand name of our software solution for water and energy utilities. It automates their business processes and enables them to better engage with their customers. UMAX is a cloud-based solution, built on the powerful Microsoft Dynamics 365 platform.

As a Senior R&D Tester, you will...

play a key role in safeguarding the quality of our UMAX products and solutions before they go live. You translate complex requirements into well-designed test scenarios, prepare and execute system and integration tests, and ensure every deliverable meets our internal quality standards. Acting as a quality expert within the team, you identify risks early, advise on test strategy and coverage, automate regression tests, and collaborate closely with functional and technical consultants. You document your work clearly, coach junior testers, and help drive a culture of excellence throughout the development lifecycle.

You will work in the EU time zones as part of a multi-disciplinary Product Development team focusing on delivering value to our European customers.

What you will work on

• Analyze functional requirements, supporting documents, and functional design documents.
• Evaluate and estimate the required testing effort, and provide informed risk-based recommendations on test approach and coverage.
• Design test scenarios and test cases according to the Itineris standards, and execute them.
• Report on test progress, log defects accurately, and communicate effectively with technical consultants.
• Automate regression test cases in Leapwork, our no code test automation tooling.
• Serve as a quality expert for functional and technical consultants and project managers.
• Apply your expertise to highlight risks early and align test planning with timelines and budgets.
• Support junior testers by sharing best practices, peer reviews, and proactive coaching.
• Document your work in a structured and transparent way.

Experience and qualifications - Certifications

• At least 5 years of experience with system and integration testing, either in an external consultative (project) setting, or in an internal R&D development testing setting.
• Bachelor's or master's degree, ideally in an IT related domain.
• ISTQB Certified Tester Foundation Level or another test methodology - Mandatory.

Must have skills

• Analytical & critical mindset, problem-solving attitude.
• Have a strong interest in understanding customers’ business processes (functional knowledge).
• Ability to absorb & analyze big chunks of information and master complex business logic/rules.
• Solid understanding of non-functional quality aspects (performance, security, data integrity, usability) and the ability to incorporate them into test design and planning.
• Well-versed in the Defect/Bug Life Cycle and able to apply it effectively in day-to-day testing activities.
• Proven ability to collaborate effectively within a multidisciplinary software development team (functional analyst - developer - tester).
• Anticipate and proactively communicate towards transparent alignment with team members.
• Excellent oral and written communication skills in English.
• High level of self-directed learning capability, thriving amid complexity and an evolving context.

Good to have skills

• Experience with no code test automation tools like Leapwork.
• Experience with Azure DevOps (Test Plans and Boards modules) or equivalent.
• Experience working in an Agile/Scrum environment.
• Experience with testing an ERP/CIS system.
• Experience with the Utility (Energy) sector.

Soft skills

• Dynamic team player looking to grow in an evolving, international environment.
• Assertive; Able to reason and defend your viewpoints.
• You are capable of extracting information from key stakeholders and not afraid to go in depth; Ask the right questions in the right way.
• Quality driven, detail oriented, accurate, and well-structured.
• Willingness to continually learn and be challenged.

What we offer

• A fast-growing and international environment with offices in Hyderabad (India), Ghent (Belgium), Atlanta (USA), London (UK).
• Working with future-ready water and energy companies and building valuable utility expertise.
• Internal mobility, developing your career through various educational programs and growth paths.
• An entrepreneurial mindset where you have a direct impact on our growth journey.
• An open environment where we understand the importance of taking a break to recharge and achieve the best results. We make it a priority to celebrate milestones, both big and small.
• Onboarding, learning and buddy programs to get ready for a smooth start in your new job.
• A flexible and inclusive working environment - where people can just be who they are, and where we offer flexible options for hybrid working so you can work in a way that suits you best.