{"id":1538773,"url":"https://alion.io/job/itison-assistant-general-manager-itison","title":"Assistant General Manager - itison","company":{"id":2016712,"name":"itison","domain":"itison.com","url":"https://alion.io/company/itison-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Glasgow, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":34000,"max":36000,"currency":"GBP","period":"year","gross":null,"usd_annual":47829},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T20:00:24Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-01T06:56:21Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Assistant General Manager - Sloans - Full Time (approx. 45 Hours p/w)\nWe believe life is about the experience and we have great benefits in place to make sure the experience starts with you:\n£34k - £36k, depending on experience + approx. £5k in tips, there is also the potential to earn bi-annual bonus'\n100% of service charge goes to the team\nFree meal and unlimited non-alcoholic drinks on shift\n50% off food and drink across itison venues with friends and family\nPrivate medical insurance\nEmployee Assistance Programme to look after your mental wellbeing\nComplimentary tickets to itison major events\n15% off at itison.com\nTaxi contribution for anyone working past 1am\nEnhanced Maternity & Paternity\nTeam Incentives including Employee of the Month\nTwo fully paid socials a year\nFully funded external training courses\nGreat work/life balance with a rota that can suit varied shift patterns\nGreat opportunities to develop and progress\nAbout the Role\nAs Assistant General Manager, you’ll lead the team to deliver consistently excellent customer service & experiences, across a varied offering, from day-to-day bistro and bar service, outdoor dining to 100-cover weddings, private dinners, and large-scale functions and internal events.\nThis is a hands-on leadership role where you’ll be responsible for one of Glasgow’s most unique venues, loved by locals and tourists alike, with a full programme of events and a high volume of sales.\nYou will support the General Manager to:\nOversee the day-to-day venue operation across multiple service areas, leading from the front to deliver high-quality customer service, food and drink during busy services, weddings, events and private dining.\nManage a complex, high-volume operation, balancing the demands of the bar and bistro, outdoor spaces and large functions while maintaining consistency and standards.\nMaintain exceptional organisation, with a strong focus on preparation, planning and forward-thinking to ensure seamless operations.\nTrain, coach and develop your team, building a positive, high-performing venue culture.\nDemonstrate effective cost management showing a solid understanding of budgets, KPI’s and creating rotas whilst managing team cost.\nTake responsibility for training the team & maintaining the high standards that are in place\nDisplay a strong knowledge of compliance management such as licensing, risk assessments and health & safety procedures.\nAbout the Venue\nOur city's oldest bar & restaurant set over three stunning floors; a sold-out ceilidh every Friday night, weddings booked in to our Grand Ballroom through till 2028, an amazing weekly in-house event programme complete with cinema night, our own macaroni appreciation club (SMAC!) and a beautiful outdoor heated courtyard; Sloans has been at the centre of Glasgow life since 1797.\nLoved by locals and tourists for centuries and with a refurbishment and new concept launching for the First Floor, Sloans is busier than ever and continuing to grow. We’re looking for an Assistant General Manager that is ready to rise to the challenge and help shape what comes next.\nThis role would suit someone in an existing AGM role, looking for an exciting change, or a strong/experienced Restaurant/Bar Manager looking for their next step up.\nAbout You\nAt Sloans, our mission is to create memorable experiences for every guest and we’re looking for an Assistant General Manager who shares that passion and thrives in a dynamic, high-volume environment where no two days are the same.\nWe are looking for someone who: \nIs up for a challenge and ready to hit the ground running \nIs confident delivering consistent, high-quality customer service in a high-volume environment, including 100-cover weddings, private dinners, and large-scale functions. \nLeads by example, communicates clearly and builds strong relationships within their team. \nIs reliable, hardworking and flexible, with a practical, hands-on approach to venue leadership. \nHas a mature and caring approach to team management but has a no-nonsense approach to dealing with issues. \nPays close attention to detail and is comfortable following processes and paperwork, from rotas, to ordering and KPI management. Full training on systems will be provided. \nAbout the Process\nIf you think this sounds like the right role for you, then we would love for you to apply. If we like your application, we will be in touch to arrange an interview with you.","description_format":"text","description_chars":4425,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Venues"],"lifecycle":[{"event":"open","at":"2026-09-30T20:00:24Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:9","win:early"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":47829,"is_top_pay":false},"html_url":"https://alion.io/job/itison-assistant-general-manager-itison","json_url":"https://alion.io/job/itison-assistant-general-manager-itison.json","meta":{"generated_at":"2026-10-01T12:43:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4156,"day_limit":5000,"remaining_today":844,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}