{"id":2423148,"url":"https://alion.io/job/itmgmt-partner-success-manager","title":"Partner Success Manager","company":{"id":4416832,"name":"Itmgmt","domain":"itmgmt.com","url":"https://alion.io/company/itmgmt","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Clara, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":117000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":193},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"HubSpot","optional":false},{"name":"Salesforce","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-10-06T23:52:35Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-13T21:38:36Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"IT Management Corporation (ITMC) is a technology solutions provider specializing in networking, communications, cloud, cybersecurity, and managed services. Since 2009, we have helped organizations modernize their technology environments, with a strong focus on State, Local Government, and Education (SLED) customers.\nBy combining deep technical expertise with a customer-first approach, ITMC delivers scalable, secure, and innovative solutions that help organizations improve performance, strengthen security, and achieve their business objectives.\nLearn more at ITMC.net.\n ITMC is seeking a Partner Success Manager (PSM) to build and grow our channel partner ecosystem. This role owns the relationships with resellers, value-added resellers (VARs), and technology partners, enabling them to sell, deploy, and support ITMC and 101VOICE solutions effectively.\nThe ideal candidate understands how revenue moves through a channel, knows what partners need to succeed, and can work cross-functionally to deliver it. This is a strategic and operational role: part relationship manager, part enablement lead, part revenue driver.\nPartner Relationship Management\nServe as the primary point of contact for a portfolio of channel partners, building trust with partner sales leads, technical teams, and executive stakeholders.\nConduct regular business reviews with partners to assess pipeline health, address blockers, and align on shared goals.\nMonitor partner engagement and proactively address risks before they affect co-sell revenue or renewals.\nAct as the voice of the partner internally, coordinating with sales, engineering, operations, and leadership to resolve issues and remove friction.\nPartner Enablement & Growth\nOnboard new partners and run structured enablement programs covering ITMC and 101VOICE solutions, SLED market dynamics, and sales best practices.\nIdentify opportunities to deepen partner relationships through co-sell motions, joint account planning, and expanded solution scope.\nDevelop and maintain partner-facing resources including training materials, playbooks, and competitive positioning guides.\nTrack partner-sourced and partner-influenced pipeline, and work with partners to advance deals through close.\nCross-Functional Collaboration\nCoordinate with sales, engineering, and project management to ensure smooth hand-offs on partner-driven deals and deployments.\nSupport partner registrations, deal registration management, and vendor alliance activities.\nMaintain accurate partner records, engagement logs, and pipeline data in the CRM.\nShare partner feedback and market intelligence to improve ITMC's channel program and product offerings.\n3-5 years of experience in channel sales, partner management, or partner success within a VAR, MSP, UCaaS, networking, cybersecurity, or technology solutions environment.\nDemonstrated track record of managing a portfolio of reseller or technology partners and driving partner-sourced revenue.\nExperience supporting or selling into public sector, government, or education (SLED) markets preferred.\nFamiliarity with networking, cloud, cybersecurity, unified communications as a service (UCaaS), or managed services solutions.\nStrong relationship-building, facilitation, and executive-level communication skills.\nExperience managing partner pipelines in a CRM platform such as HubSpot or Salesforce.\nOrganized, self-directed, and comfortable managing multiple partner relationships and priorities simultaneously.\nCore Competencies\nPartner-first mindset with the business acumen to connect partner activity to revenue outcomes.\nAbility to build credibility quickly with partner sales and technical teams.\nSkilled at enablement; able to translate complex solutions into training and tools that partners will actually use.\nCollaborative by default, with strong follow-through and accountability across internal and external teams.\nAdaptable in a fast-paced environment where the channel program is still being built.\nWhy Join ITMC?\nGrowing technology company with a strong reputation in the SLED market.\nWork alongside experienced technology, sales, and engineering professionals.\nCompetitive compensation and performance-based incentives.\nOpportunities for professional growth and career advancement.\nAll information is kept confidential per EEO guidelines.","description_format":"text","description_chars":4319,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","Government"],"lifecycle":[{"event":"open","at":"2026-10-13T06:15:20Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":27,"reasons":["conf:3","win:early"],"computed_at":"2026-10-14T01:08:14Z"},"pay":null,"html_url":"https://alion.io/job/itmgmt-partner-success-manager","json_url":"https://alion.io/job/itmgmt-partner-success-manager.json","meta":{"generated_at":"2026-10-14T01:08:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1709,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4416832},"rest":"https://alion.io/mcp/rest/get_company?id=4416832"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fitmgmt-partner-success-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fitmgmt-partner-success-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fitmgmt-partner-success-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/itmgmt-partner-success-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fitmgmt-partner-success-manager"}]}