{"id":2423167,"url":"https://alion.io/job/itmgmt-sr-network-engineer","title":"Sr. Network Engineer","company":{"id":4416832,"name":"Itmgmt","domain":"itmgmt.com","url":"https://alion.io/company/itmgmt","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Networking","role_family":"Networking","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Clara, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":103000,"max_usd":215000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":368},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-07-31T16:51:57Z","employer_posted_date":"2026-07-31","last_verified_at":"2026-10-13T21:38:36Z","board_verified":true,"closed_at":null,"days_open":74,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":74},"description":"IT Management Corporation (ITMC), through its 101VOICE division, is seeking a Senior Network Engineer to support our growing portfolio of education, government, and healthcare customers. This role is a senior-level technical position that blends advanced troubleshooting, project execution, solution engineering, and company-wide technical initiatives.\nThis individual serves as an escalation point for complex network and systems issues, a technical leader on internal and customer-facing projects, a trusted partner to the sales team, and a contributor to the reliability and execution standards that define 101VOICE.\nSuccess in this role requires deep technical expertise, strong documentation discipline, a team-first mindset, and alignment with ITMC’s execution methodology and culture.\n IT Management Corporation (ITMC), through its 101VOICE division, is seeking an experienced Senior Network Engineer to support and enhance reliable communication systems for education, government, and healthcare customers.\nThis role is designed for a senior-level engineer who can operate across advanced customer support, project engineering, solution engineering, and company-wide technical initiatives. The Senior Network Engineer acts as a Level 2 / Level 3 escalation point, a technical leader on projects, a trusted partner to sales, and a key contributor to the stability and reliability of ITMC and 101VOICE infrastructure.\nThe ideal candidate is technically strong, execution-focused, well-organized, and able to communicate clearly with both technical and non-technical audiences.\n 1. Advanced Network & Systems Support (Level 2 / Level 3)\nServe as an escalation resource for complex network and systems issues after Level 1 troubleshooting has been exhausted.\nDiagnose and resolve advanced issues involving LAN, WAN, Wi-Fi, firewalls, routing, switching, UCaaS-related infrastructure, and systems.\nPerform root-cause analysis and recommend both immediate remediation and long-term solutions.\nMaintain customer confidence and service reliability during incidents.\n2. Project Engineering (Internal & Customer-Facing)\nDesign, implement, and support network and systems projects for customers and internal ITMC/101VOICE infrastructure.\nParticipate in scheduled maintenance, upgrades, migrations, and infrastructure improvements.\nPerform after-hours or weekend work when required for maintenance windows or emergency situations.\nCollaborate with project managers, operations, and engineering teams to ensure successful project delivery.\n3. Solution Engineering & Sales Support\nPartner with the sales team during pre-sales and proposal phases.\nReview proposed solutions to ensure technical feasibility, scalability, and supportability.\nParticipate in customer technical discussions, solution reviews, and design validation when needed.\nHelp translate business requirements into executable technical solutions.\n4. Company & Platform Initiatives\nSupport initiatives related to reliability, scalability, and performance of 101VOICE communication platforms.\nAssist with internal infrastructure improvements, standardization, and optimization efforts.\nAddress issues ranging from simple to highly complex to protect customer experience and system stability.\nContribute to continuous improvement of processes, standards, and technical documentation.\nDocumentation & Accountability\nAll work must be tracked, documented, and time-logged in ITMC’s ticketing and project management systems.\nMaintain clear, thorough documentation so work can be understood, supported, and continued by others.\nFollow ITMC’s execution standards, workflows, and escalation procedures.\n Required Qualifications\nSenior-level experience in network and systems engineering.\nStrong hands-on experience with enterprise networking (routing, switching, VLANs, QoS).\nExperience with enterprise Wi-Fi, firewalls, and security platforms.\nProven ability to troubleshoot complex issues in customer environments.\nStrong documentation and organizational skills.\nExcellent verbal and written communication skills.\nPreferred Qualifications\nExperience supporting education (K-12 or higher education), government, or healthcare environments.\nExperience working with major manufacturers such as Cisco, Ruckus, Palo Alto Networks, Fortinet, or similar platforms.\nExperience supporting UCaaS, VoIP, or communication-critical infrastructure.\nRelevant certifications (Cisco, Palo Alto, Ruckus, etc.) are a plus but not required.\nComfortable working independently\nProfessional presence when engaging with customers\nStrong sense of ownership and accountability\nAble to balance operational urgency with everyday task\nKey Success Factors\nStrong team player who collaborates effectively and follows established execution methods and company culture.\nVersatile communicator who adjusts messaging based on audience, expectations, and time constraints-able to be detailed when needed and concise when required.\nStrong time awareness with the ability to manage multiple priorities and timelines simultaneously.\nAbility to develop multiple plans of attack, including short-term stabilization solutions and long-term corrective designs, with a clear understanding of risks, trade-offs, and ramifications.\nCalm, methodical approach under pressure, especially in customer-impacting situations.\nCommitment to reliability, accountability, and customer trust.\nAll your information will be kept confidential according to EEO guidelines.","description_format":"text","description_chars":5463,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T06:15:20Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.428,"p_room":0.28,"age_days":74,"expected_fill_days":22,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-14T00:58:23Z"},"pay":null,"html_url":"https://alion.io/job/itmgmt-sr-network-engineer","json_url":"https://alion.io/job/itmgmt-sr-network-engineer.json","meta":{"generated_at":"2026-10-14T00:58:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1451,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4416832},"rest":"https://alion.io/mcp/rest/get_company?id=4416832"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fitmgmt-sr-network-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fitmgmt-sr-network-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fitmgmt-sr-network-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/itmgmt-sr-network-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fitmgmt-sr-network-engineer"}]}