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Level 2 EUC + Datacentre\nLocation: Tydal, Norway\nEmployment: Full-Time\nOperation: 24x7\nRole Overview\nWe are looking for Level 2 Onsite System Engineers to support a 24x7 operational environment covering End User Computing (EUC) and Data Centre services.\nKey Responsibilities\nProvide Level 2 onsite IT support and dispatch-based technical assistance.\nTroubleshoot and resolve desktop hardware and software issues.\nDiagnose and resolve printer-related problems.\nProvide technical support to end users and ensure timely issue resolution.\nRespond to service requests in accordance with the Next Business Day (NBD) SLA.\nComplete onsite visits based on the required service duration, including 2-hour, half-day, and full-day assignments.\nMaintain clear communication and provide updates on completed support activities.\nRequirements\nProven experience in L2 IT support or desktop support.\nStrong troubleshooting skills for desktops, laptops, and printers.\nExperience providing onsite and dispatch-based IT support.\nAbility to work independently and respond to service requests promptly.\nGood English communication skills.\nMust be based in or able to provide onsite coverage in Tydal, Norway.\nWorking Hours\nShiftTimeMorning06:00 - 14:00Evening14:00 - 22:00Night22:00 - 06:00\nRotation Schedule\nMorning Evening Night Off Off Off\nKey Requirements\nLevel 2 System Engineering experience.\nExperience supporting EUC and Data Centre environments.\nAbility to work in a 24x7 shift-based operation.\nWillingness to follow the specified rotation schedule.\nAbility to work onsite in Tydal, Norway","description_format":"text","description_chars":1605,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Norway","iso":"NO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T09:20:44Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:0","agency","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/itproposal-onsite-system-engineer-ose-level-2-euc-datacentre","json_url":"https://alion.io/job/itproposal-onsite-system-engineer-ose-level-2-euc-datacentre.json","meta":{"generated_at":"2026-10-11T21:24:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10263,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4374987},"rest":"https://alion.io/mcp/rest/get_company?id=4374987"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fitproposal-onsite-system-engineer-ose-level-2-euc-datacentre"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fitproposal-onsite-system-engineer-ose-level-2-euc-datacentre"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fitproposal-onsite-system-engineer-ose-level-2-euc-datacentre"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/itproposal-onsite-system-engineer-ose-level-2-euc-datacentre\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fitproposal-onsite-system-engineer-ose-level-2-euc-datacentre"}]}