AR Team Lead
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
Key Responsibilities:
Responsible for the People & Performance Management of a team of 10 Collectors - ensuring quality 1:1s are performed, development plans discussed and operational activities covered and spread fairly across the team
Ensuring the Collections Tool (Getpaid) is used consistently and to it’s full potential by all Team members
Reviewing processes and controls for any areas where improvement can be or needs to be made and proposing and implementing solutions
Manage the day to day shared services collections function within the defined process standards.
Ensure daily, weekly and monthly targets as assigned by management are achieved and prioritising the collection of debt within the AR ledger.
Ensuring disputes are recorded accurately and followed up/escalated in a timely manner.
Work closely and ensure good communication and collaboration with the Credit, Cash Apps and Master Data Team
Close Collaboration with the CME Team who are required to assist with disputes/escalations
Preparation of Operational, SOX and Executive Reports
Responsible for preparing detailed Aged Debt SOX.
Perform all other duties as assigned or required.
Occasional travel may be required.
Key Skills:
Excellent People Management skills
Flexible
Proactive.
A proven team player.
Strong negotiation skills.
Analytical skills with high attention to detail.
Highly organised and able to prioritise tasks.
Excellent communication skills.
Ability to build strong working relationships both internally and externally.
Ability to work to tight deadlines in order to achieve daily/weekly/monthly collections targets.
Education and/or Experience:
2+ years’ experience in similar positions.
Advanced knowledge of Microsoft Word and Excel.
Previous experience in fast paced multinational environments.
Experience in Shared Service Center is an advantage.
Oracle experience is an advantage.
Fluent both written and spoken English. Any other additional languages will be an advantage.
This is a typical office job, with no special physical requirements or unusual work environment.
We Offer:
Purpose: Opportunity to create a more resourceful world by working on 21st century’s biggest challenges: managing water, energy and gas.
Career: The opportunity to develop in the consolidated GBS center of a multinational company with global scope.
Compensation package: Competitive salary, pension plan, health insurance, hybrid work arrangement, study support, parking.
Depending on your experience, this role is expected to offer between gross 65,000 EUR and 75,000 EUR annually. We review compensation regularly to stay competitive in the market.
#LI-Hybrid #LI-VE1
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected].
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com