{"id":918341,"url":"https://alion.io/job/itron-software-quality-assurance-engineer","title":"Software Quality Assurance Engineer","company":{"id":5951,"name":"Itron","domain":"itron.com","url":"https://alion.io/company/itron","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":11,"ghost_share":0.091,"stale_share":0.364,"repost_share":0.182,"time_to_fill_p50_days":39,"computed_at":"2026-11-04T06:34:25Z"}},"role":"QA","role_family":"QA","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Liberty Lake, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":115000,"currency":"USD","period":"year","gross":null,"usd_annual":115000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Claude","optional":false},{"name":"Copilot","optional":false},{"name":"Git","optional":false},{"name":"Linux","optional":false},{"name":"Agile","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Docker","optional":true},{"name":"Rest API","optional":true}],"status":"live","first_seen_at":"2026-09-14T22:17:14Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-04T02:44:29Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":50},"description":"Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.\nItron DEM (Distributed Energy Management) is the industry's leading provider of integrated cloud-based demand response, energy efficiency and customer engagement solutions that enable electric utilities to ensure grid reliability, lower energy costs, meet regulatory demands and enhance the customer experience. Through its combination of software, hardware, and services, Itron DEM helps utilities optimize every aspect of a demand management program, from participant recruitment and device installation to call center support, control events and measurement and verification.\nItron is seeking a Software Quality Engineer based in Liberty Lake, WA whose primary focus is running our device lab and ensuring DEM software works correctly with the physical devices it controls. You will set up and maintain a wide range of devices - for example, purchasing, installing, and configuring a smart thermostat - and then test how DEM software connects to and operates them. Setup often requires coordinating across teams: working with IT to open network ports, with networking to grant DEM software access, and with security to get access approved. Devices like thermostats are set up standalone in the lab rather than wired into a live HVAC system or furnace, so you may need wiring help from other business units to make the thermostat believe it's properly connected.\nBecause Itron also manufactures its own distributed energy resources (DERs), such as load control switches, you may be working with early or partially built hardware - receiving an initial part, coordinating assembly support, and standing up the device in the lab before software testing can begin. Some DERs communicate over networks like cellular or GenX, so you'll also install and configure the necessary network equipment, such as a cellular access point. Since the team is distributed across time zones, you're also responsible for making the lab remotely accessible - for example, setting up cameras so teammates can observe devices at any hour, and enabling remote power cycling so the team can test power outage scenarios and troubleshoot devices without being physically present.\nDuties & Responsibilities\nSet up, configure, maintain, and troubleshoot laboratory devices, including smart thermostats, load control switches, and other distributed energy resources (DERs) used to validate DEM software functionality.\n\nInstall, configure, and maintain supporting network infrastructure, including cellular connectivity solutions and other communication equipment required for device operation.\n\nCollaborate with IT, networking, security, and cross-functional engineering teams to establish and maintain device connectivity, access permissions, and lab readiness.\n\nSupport the integration and testing of new and prototype hardware, including early-stage DER products, by coordinating assembly, setup, and validation activities.\n\nMaintain remote access capabilities for a globally distributed team through cameras, remote monitoring solutions, and remote power-cycling capabilities.\n\nProactively communicate device availability, testing readiness, maintenance schedules, and outage status to stakeholders, helping ensure lab operations support project timelines and team commitments.\n\nDevelop and execute manual software test plans, test cases, and test procedures to validate product functionality, quality, and reliability.\n\nIdentify, document, prioritize, and track software defects through resolution while partnering with engineering teams to support root cause analysis.\n\nReport test results, communicate quality risks, and provide actionable feedback that supports continuous product improvement.\n\nParticipate in feature reviews, sprint activities, and quality planning discussions to develop a thorough understanding of product functionality and testing requirements.\n\nDemonstrate accountability, agility, collaboration, and continuous learning while supporting innovative solutions for utility customers.\n\nRequired Skills & Experience\nBachelor's degree in Computer Science, Engineering or a related field, or equivalent combination of education and experience.\n\n0-2 years of professional experience in software quality assurance, software testing, engineering, or a related technical field, including internships, co-op experience, academic projects, or entry-level roles.\n\nExperience performing software testing, including test case creation, execution, and defect reporting.\n\nBasic familiarity with Linux operating systems and Git version control.\n\nExposure to at least one programming or scripting language.\n\nAbility to perform hands-on technical work, including device setup, wiring, hardware configuration, and troubleshooting.\n\nStrong troubleshooting and problem-solving skills with attention to detail.\n\nEffective written and verbal communication skills, including the ability to collaborate across multiple teams and proactively follow up on dependencies.\n\nFamiliarity with AI-assisted productivity tools such as Microsoft Copilot or Claude.\n\nAbility to work effectively in a fast-paced, collaborative environment and quickly learn new technologies and processes.\n\nAbility to work on-site a minimum of three days per week, with additional on-site presence as needed to support laboratory operations.\n\nAbility to lift up to 40 pounds and perform frequent bending, squatting, standing, and walking in an office/lab environment.\n\nTravel: 1-10%.\n\nPreferred Skills & Experience\nExposure to REST API testing tools and methodologies.\n\nFamiliarity with Agile software development practices.\n\nExposure to Docker, containerization technologies, or virtualized test environments.\n\nKnowledge of cloud platforms such as Microsoft Azure or AWS.\n\nFamiliarity with IoT, cellular, wireless, or connected-device networking concepts.\n\nExperience working with hardware/software integrated systems.\n\nExposure to distributed energy resources (DERs), smart grid technologies, utility operations, or energy management solutions.\n\nBenefits Info:\nThis position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more! Liberty Lake, WA: $60K - $115K annually\nItron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!\nThe successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.\nItron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email .\nItron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. 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