{"id":1834027,"url":"https://alion.io/job/its-integra-change-manager","title":"Change Manager","company":{"id":1873579,"name":"ITS Integra","domain":"itsintegra.com","url":"https://alion.io/company/itsintegra","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Cornerstone","truth_index":{"grade":"D","score":40,"open_postings":31,"ghost_share":1,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-09T06:01:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":81000,"period":"year","method":"role_country_seniority_unknown","sample_n":35},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Aider","optional":false},{"name":"ITIL","optional":false},{"name":"Visual Basic","optional":false}],"status":"live","first_seen_at":"2022-03-03T12:00:00Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-10T00:39:09Z","board_verified":true,"closed_at":null,"days_open":1681,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":1679},"description":"Vous intégrerez l’équipe qui qui regroupe les services transverses de production des entités informatiques de notre client La mission consiste à : - Suivre et anticiper les incidents en cours et majeurs. - Respecter les bons process ITIL. - Rédiger avec exactitude les Incident Reports. - Qualifier tous les incidents. - Aider à la revue hebdomadaire d'incidents (IRB). Change : - Suivi des sujets autour des changes du périmètre EMEA au travers de la BAL commune de l’entité. - Challenge d'une opération planifiée sur des critères de risque. - La vérification de la conformité de ces demandes et validation. - Suivi de certaines opérations majeurs d’AMER. - Comité hebdomadaire de revue des changements (CRB). Weekend Infra : - Suivi et gestion.\nAmélioration continue : - L'amélioration des outils et automatisation des tâches quotidiennes principalement écrits en Visual Basic. - L'amélioration de la qualité du service rendu. - L'optimisation de l'activité pour en réduire le coût de gestion. - Mise en place de KPI. 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