{"id":1534189,"url":"https://alion.io/job/itsm-group-technical-consultant-developer-servicenow-2","title":"Technical Consultant / Developer ServiceNow","company":{"id":2010354,"name":"iTSM Group","domain":"itsmgroup.com","url":"https://alion.io/company/itsmgroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"D","score":49,"open_postings":13,"ghost_share":0.846,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["AT"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":96000,"period":"year","method":"role_country_seniority_unknown","sample_n":94},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2023-07-07T09:48:17Z","employer_posted_date":"2024-12-20","last_verified_at":"2026-10-15T00:42:15Z","board_verified":true,"closed_at":null,"days_open":1195,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":1194},"description":"Technical Consultant / Developer ServiceNow\nAll genders\nApply now\n\n Immediateliy / Flexible\n\n Full-time\nPermanent\n\n Up to 100% remote work\n\nTo strengthen our business unit “Enterprise Solutions” we are looking for…YOU! …to work in the EMEA region with immediate effect!\nYour responsibilities\nAnalysis of customer requirements and conception of technical solutions\nConfiguration/development of ServiceNow according to defined customer requirements\nDocumentation of technical solutions\nEstimation of development efforts for work packages\nYou will also moderate customer workshops to coordinate detailed questions regarding the requirements\nYou will also take on quality assurance tasks in ESM projects\nYour profile\nSuccessfully completed studies in the field of computer science or comparable qualification\nIdeally implementation experience in the area of ServiceNow, but also as a career changer, e.g. Universal CMDB, Operations Bridge, Network Node Manager, SMAX\nExperience with Web Services (SOAP / REST)\nIdeally knowledge of service management processes\nGood written and spoken English\nWillingness to travel in the EMEA region\nYour benefits\n\nWork-life balance\nFlexible working hours for a healthy balance between family life and work\n\nAdvanced education offer\nWe support talents and are happy to help with further training measures\n\nTeam events\nRegular company and employee events\n\nEmployee Benefits & Discounts\nVarious discount programs for individual use\n\nStreaming voucher\nVoucher for a streaming service of your choice\n\nProfessional coaching\n1:1 coaching sessions with external experts\nBenefits may vary depending on the country.\nApplication process\n\nSend us your application documents, afterwards you will receive an entry confirmation\n\nGet to know each other for the first time - usually via video\n\nSecond interview. Gladly in person on site or via video\n\nAfter successful interviews you will receive a draft of your employment contract\n\nWe work together to answer any questions you may have about the contract, and then you can sign it directly\n\nWelcome aboard! Now it can start - onboarding, nice colleagues and exciting tasks are waiting for you\n\nYour contact persons\nSarah & Corinna\n\nApply now\nAbout iTSM Group\niTSM Consulting GmbH as the parent company of the solidly growing iTSM Group was founded in 2000. The group of companies is one of the established management consultancies, which supports national and international customers operationally in aligning their organizations in a performance-optimizing way and in measuring and efficiently controlling their corporate and IT processes according to clear quality criteria.\nThe success of the iTSM Group is largely due to our employees. That is why it is very important to us that you feel comfortable with us from day one and that you find a working environment in which you can develop according to your individual abilities and use your strengths in a targeted manner.\nThe corporate culture of the iTSM Group is based on openness, appreciation, team spirit and above all humanity. The often very high flexibility within our projects has a positive effect on the compatibility of family and career. We offer you the opportunity to develop successfully within the iTSM Group according to your interests and talents.\n\nYour application\nThis job offer has sparked your interest? Great. Send us your application quickly and easily using the form below and we will get back to you as soon as possible.","description_format":"text","description_chars":3482,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Austria","iso":"AT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Design & Creative","Information Technology","IT Service & Asset Management"],"lifecycle":[{"event":"open","at":"2026-09-30T17:44:54Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.114,"p_room":0.28,"age_days":1194,"expected_fill_days":27,"reasons":["conf:5","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/itsm-group-technical-consultant-developer-servicenow-2","json_url":"https://alion.io/job/itsm-group-technical-consultant-developer-servicenow-2.json","meta":{"generated_at":"2026-10-15T04:15:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6176,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2010354},"rest":"https://alion.io/mcp/rest/get_company?id=2010354"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fitsm-group-technical-consultant-developer-servicenow-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fitsm-group-technical-consultant-developer-servicenow-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fitsm-group-technical-consultant-developer-servicenow-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/itsm-group-technical-consultant-developer-servicenow-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fitsm-group-technical-consultant-developer-servicenow-2"}]}