{"id":2643132,"url":"https://alion.io/job/itsolutions-inc-associate-engineer-deployment-fulfilment-services","title":"Associate Engineer, Deployment & Fulfilment Services","company":{"id":2668555,"name":"Itsolutions Inc","domain":"itsolutions-inc.com","url":"https://alion.io/company/itsolutions-inc","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint Louis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":87000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4343},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":false}],"status":"closed","first_seen_at":"2026-10-15T15:53:28Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-26T14:59:59Z","board_verified":false,"closed_at":"2026-10-26T14:59:59Z","days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"Description\nAbout ITS:\nDo you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence.\nJob Summary:\nThis entry-level role delivers standardized endpoint provisioning and user-lifecycle services while building foundational technical skills. The Associate Engineer completes routine, documented work under the guidance of experienced engineers, validates results, communicates progress, and escalates exceptions promptly. This position works remotely within the centralized Deployment Services Center and supports clients regardless of geography through approved remote-management, collaboration, and service platforms.\nRequirements\nResponsibilities\nEndpoint Provisioning and Deployment\nProvision Windows and Apple endpoints using Microsoft Intune, Windows Autopilot, Jamf, and other approved platforms and workflows.\nExecute and maintain client-specific build profiles covering applications, security tools, drive mappings, printers, permissions, and endpoint configuration.\nValidate completed deployments against documented client standards, security requirements, and service-level objectives.\nCoordinate direct-ship, drop-ship, and approved shipping-fallback workflows with Procurement and Vendor Management.\nUser Lifecycle Management\nPerform user onboarding, account provisioning, entitlement assignment, Active Directory administration, and Microsoft 365 configuration.\nApply approved entitlement tiers and security-group memberships according to documented client standards.\nComplete offboarding activities, including account disablement, license reclamation, asset tracking, and approved data-retention steps.\nFollow established runbooks and document all work in the designated systems of record.\nParticipate in a week-long on-call rotation several times per year to support user-lifecycle work outside standard business hours, as required.\nOperational Excellence\nMeet documented deployment, onboarding, offboarding, quality, and turnaround standards.\nMaintain accurate records in ConnectWise PSA, IT Glue, NetSuite, and other designated systems.\nIdentify opportunities to reduce manual effort through automation, standardization, and process improvement.\nContribute to capacity planning, workload management, deployment forecasting, and operational reporting.\nCollaboration and Client Service\nPartner with Client Onboarding to validate requirements before employee start dates.\nCollaborate with Business Operations, Service Delivery, Intake and Dispatch, Procurement, Vendor Management, Service Desk, Engineering, and Solution Review.\nProvide clear, timely updates on status, risks, dependencies, and milestones.\nDeliver professional, responsive service to clients and internal stakeholders.\nRole-Level Expectations\nExecute routine deployments and user-lifecycle requests by following approved runbooks and checklists.\nVerify work before completion and escalate non-standard, high-risk, or unclear requests.\nBuild proficiency in endpoint management, identity administration, documentation, and client communication.\nAccept coaching, incorporate feedback, and contribute observations that improve team documentation.\nExperience\nKnowledge, Skills, and Abilities\nFoundational knowledge of Windows and Apple endpoint provisioning\nBasic understanding of Microsoft Intune, Windows Autopilot, Jamf, Active Directory, and Microsoft 365\nAbility to follow technical runbooks, checklists, and change-control requirements\nStrong attention to detail, organization, communication, and customer service\nAbility to manage assigned tasks and escalate blockers promptly\nEducation and Experience\nZero to one year of technical experience in an IT environment; internships, labs, certifications, and hands-on coursework may qualify\nAssociate degree in a related discipline or equivalent education and practical experience\nExposure to an MSP, service desk, endpoint-management platform, PSA, or documentation system is preferred\nCertificates, Licenses, and Registrations\nCompTIA A+ or an equivalent foundational certification is preferred.\nWork Environment and Schedule\nThe role requires extended computer use, clear written and verbal communication, and coordination across multiple clients and time zones.\nParticipation in scheduled after-hours support may be required as described above.\nCompensation Package\nITS offers a full benefits package, including:\nRich Medical and prescription plans \nDental & Vision \nPaid Holidays and Flexible Paid Time Off \n401K/401K Roth with Safe Harbor matching \nStock Appreciation Rights \nCompany-paid life insurance, long-term and short-term disability insurance \nCompany-paid mental health support & financial wellness services \nFSA for medical and dependent care \nHSA option with compatible medical plan \nCompany-paid training, materials, and exams \nPerformance-based bonuses \nIT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.","description_format":"text","description_chars":5764,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Information Security","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-15T19:26:12Z"},{"event":"close","at":"2026-10-26T14:59:59Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/itsolutions-inc-associate-engineer-deployment-fulfilment-services","json_url":"https://alion.io/job/itsolutions-inc-associate-engineer-deployment-fulfilment-services.json","meta":{"generated_at":"2026-10-27T18:17:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8196,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2668555},"rest":"https://alion.io/mcp/rest/get_company?id=2668555"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fitsolutions-inc-associate-engineer-deployment-fulfilment-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fitsolutions-inc-associate-engineer-deployment-fulfilment-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fitsolutions-inc-associate-engineer-deployment-fulfilment-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/itsolutions-inc-associate-engineer-deployment-fulfilment-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fitsolutions-inc-associate-engineer-deployment-fulfilment-services"}]}