Airtable Product Manager

Working location: London, White City, hybrid 2 days a week on site, occasional travel to Leeds.

Contract Type: Permanent

About the Role

ITV’s Content Supply & Distribution (CS&D) division is digitising its end-to-end deal

management lifecycle-replacing legacy tools, spreadsheets, and manual trackers with

structured Airtable applications.

We are seeking an Airtable Platform Manager to own, configure, maintain, and

continuously improve our Airtable-based interfaces, apps, and underlying data bases. This

role acts as the technical low-code subject matter expert, bridging operational deal

processes with systems engineering. You will work directly with internal teams (Content

Operations, Legal & Business Affairs, Finance, and Strategy) to ensure Airtable

configurations accurately support deal preparation, governance approvals, and the onward

flow of data for the contract preparation and metadata systems.

Responsibilities

• Own and manage the ITV M&E Airtable instance as a scalable, governed business platform.
• Establish best practice for Airtable usage, including base design, access management, naming conventions, documentation, and support processes.
• Shape Airtable data models, interfaces, permissions and complex automations,
• Develop and maintain the Airtable roadmap, balancing user needs, business value, platform health, and technical feasibility.
• Work closely with a wide range of stakeholders to understand their workflows and priorities.
• Lead business process discovery and optimisation activities, identifying opportunities to simplify workflows, reduce manual effort, improve data quality, and drive operational efficiency across CS&D.
• Partner with developers, architects, data teams, and platform specialists to design robust Airtable solutions.
• Partner with Architecture and Technology teams to define and deliver integrations between Airtable and strategic platforms
• Act as the Airtable subject matter expert for ITV CS&D, advising stakeholders on the technical feasibility as well as the trade-offs of different solutions on Airtable .
• Lead user discovery, testing, training, adoption, and feedback activities to ensure solutions are embedded effectively.
• Manage stakeholder communications, roadmap updates, release planning, risks, dependencies, and decision-making forums.

Skills & Knowledge

• Deep working knowledge of Airtable, including data modelling, bases, tables, fields, views, forms, interfaces, permissions, automations, scripting, reporting, and platform administration.
• Ability to translate complex business processes into simple, scalable, and maintainable Airtable solutions.
• Good understanding of relational data structures, data quality, access control, workflow design, and platform governance.
• Experience working with developers, architects, data teams, and technical specialists to deliver integrations, automations, and connected data flows.
• Strong stakeholder communication skills, with the ability to build trust across creative, operational, legal, risk, and technology teams.
• Ability to identify opportunities to use data, reporting, AI, and automation to improve decision-making and operational efficiency.
• Collaborative, pragmatic, and delivery-focused, with the ability to balance user needs, business value, technical feasibility, and long-term maintainability.
• Strong prioritisation skills, with the ability to balance competing objectives, requirements and stakeholder needs.
• Ability to manage multiple projects and workstreams concurrently, maintaining focus and momentum across competing priorities.