{"id":4339937,"url":"https://alion.io/job/ivein-clinic-call-center-trainee","title":"Call Center Trainee","company":{"id":3902348,"name":"iVein Clinic","domain":"iveinclinic.com","url":"https://alion.io/company/ivein-clinic","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Alexandria, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-15T12:03:58Z","employer_posted_date":null,"last_verified_at":"2026-11-15T12:03:58Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Call Center Trainee\nWorking Conditions:Working Days: Saturday to Thursday\n\nWorking Hours: 12:00 PM – 7:00 PM\n\nDay Off: Friday\n\nJob Summary\nWe are looking for enthusiastic and customer-oriented Call Center Trainees to join our team. This role is ideal for fresh graduates or individuals looking to start a career in customer service. The trainee will handle customer inquiries, provide accurate information, and ensure a positive customer experience while receiving on-the-job training.\nKey Responsibilities\nHandle inbound and outbound customer calls professionally.\n\nRespond to customer inquiries and provide accurate information about the company's services.\n\nRecord customer interactions accurately in the system.\n\nResolve customer complaints or escalate them to the appropriate department when necessary.\n\nFollow up with customers as required to ensure satisfaction.\n\nMaintain a high level of professionalism and customer service.\n\nAdhere to company policies, procedures, and quality standards.\n\nMeet daily and monthly performance targets.\n\nParticipate in training sessions and continuous learning activities.\n\nPerform other duties assigned by the Team Leader.\n\nRequirements\nQualifications\nFresh graduates are welcome to apply.\n\nHigh school diploma or Bachelor's degree.\n\nPrevious customer service experience is a plus but not required.\n\nGood communication and interpersonal skills.\n\nBasic computer skills.\n\nAbility to work under pressure.\n\nWillingness to learn and develop.\n\nTechnical Skills\nMicrosoft Office (Basic)\n\nBasic Computer Skills\n\nData Entry\n\nSoft Skills\nExcellent Communication Skills\n\nCustomer Service Orientation\n\nProblem-Solving Skills\n\nActive Listening\n\nTeamwork\n\nTime Management\n\nPositive Attitude","description_format":"text","description_chars":1717,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Specialist Medical Practices","Dermatology"],"lifecycle":[{"event":"open","at":"2026-11-15T17:40:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":33,"reasons":["seen:0","win:early","comp:junior"],"computed_at":"2026-11-15T19:39:34Z"},"pay":null,"html_url":"https://alion.io/job/ivein-clinic-call-center-trainee","json_url":"https://alion.io/job/ivein-clinic-call-center-trainee.json","meta":{"generated_at":"2026-11-15T19:39:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13494,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3902348},"rest":"https://alion.io/mcp/rest/get_company?id=3902348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fivein-clinic-call-center-trainee"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fivein-clinic-call-center-trainee"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fivein-clinic-call-center-trainee"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ivein-clinic-call-center-trainee\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fivein-clinic-call-center-trainee"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4339937}},{"tool":"search_jobs","arguments":{"company":"iveinclinic.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4339937},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}