{"id":2827707,"url":"https://alion.io/job/ivy-rehab-patient-representative","title":"Patient Representative","company":{"id":1964833,"name":"Ivy Rehab","domain":"ivyrehab.com","url":"https://alion.io/company/ivyrehab","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":35,"ghost_share":0,"stale_share":0.914,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-24T06:02:35Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cranford, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":66000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1805},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-23T01:07:34Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"State of Location:\nNew JerseyPosition Summary:\nOur Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.Job Description:\nPatient Representative - Full-Time\nLocation: Cranford, NJ\nCompensation Range: 18-19/hr.\nJoin Ivy Health’s dedicated team where you are not just an employee but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.\nWhy Choose Ivy?\nExceptional Workplace: A prestigious honor to be recognized by Gallup as an Exceptional Workplace, recognizing the most engaged workplace cultures in the world. \nInnovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. \nProfessional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. \n Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. \nIncentives Galore:\nEligibility for full benefits package beginning within your first month of employment. \nGenerous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. \nExceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. \nEmpowering Values: Live by values that prioritize teamwork, growth, and serving others. \nPosition Qualifications:\n1+ years of administrative experience in a healthcare setting is preferred. \nProficiency in Microsoft Office applications such as Excel, Word, and Outlook. \nGreat time management and ability to multi-task in a fast-paced environment. \nSelf-motivated with a drive to exceed patient expectations. \nAdaptability and positive attitude with fluctuating workloads. \nSelf-motivated with the eagerness to learn and grow. \nDedication to exceptional patient outcomes and quality of care. \nWe are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.\nivyhealth.com","description_format":"text","description_chars":3034,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Insurance coverage","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Physiotherapy & Rehabilitation","Disability Support Services"],"lifecycle":[{"event":"open","at":"2026-10-19T00:27:42Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.578,"p_room":0.9,"age_days":8,"expected_fill_days":18,"reasons":["conf:28","stale_co","win:mid","comp:junior,brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/ivy-rehab-patient-representative","json_url":"https://alion.io/job/ivy-rehab-patient-representative.json","meta":{"generated_at":"2026-10-24T19:48:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28957,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1964833},"rest":"https://alion.io/mcp/rest/get_company?id=1964833"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fivy-rehab-patient-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fivy-rehab-patient-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fivy-rehab-patient-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ivy-rehab-patient-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fivy-rehab-patient-representative"}]}