{"id":2917457,"url":"https://alion.io/job/iwork-recruitment-practise-workforce-support-manager","title":"Practise & Workforce Support Manager","company":{"id":4422609,"name":"iWork Recruitment","domain":"iworkrecruitment.uk","url":"https://alion.io/company/iworkrecruitment","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":96000,"period":"year","method":"role_country_seniority_unknown","sample_n":486},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T10:56:08Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-20T15:24:31Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Contract to start ASAP until 31-12-26 with a possible extension.\nFull job descriptionPractise & Workforce Support Manager\nEnfield Council\nHours: Full-time (36 hours per week)\nContract: Temporary assignment - 26 October 2026 to 31 December 2026\nStrengthen Practice, Support Staff Development and Improve Service Delivery\nWe're recruiting a proactive and organised Practise & Workforce Support Manager to support Enfield Council with workforce coordination, staff development and effective operational support. This role combines team coordination, process improvement and partnership working to help staff access the guidance, resources and support they need.\nYou'll work closely with service managers, colleagues and relevant support teams, helping identify workforce priorities, strengthen working practices and coordinate activities that contribute to effective service delivery.\nAbout the Role\nAs Practise & Workforce Support Manager, you'll coordinate practice and workforce support activities within your allocated service. You'll help translate service priorities into clear actions, support staff development arrangements and monitor progress against agreed objectives.\nThe role requires strong organisational skills, sound judgement and the ability to balance day-to-day operational demands with improvements to staff support and working processes. The precise service area and management responsibilities are to be confirmed by the council.\nWhat you'll be doing:\nCoordinating practice and workforce support activities, helping staff access timely information, guidance and operational assistance.\nWorking with service managers to identify workforce priorities, highlighting development needs, capacity pressures and opportunities to strengthen support.\nCoordinating the work of allocated staff or project groups, establishing priorities, monitoring progress and encouraging effective collaboration.\nSupporting induction and staff development arrangements, helping new starters settle into their roles and coordinating relevant learning opportunities.\nReviewing working processes and support arrangements, identifying gaps, duplication or delays and recommending practical improvements.\nSupporting consistent practice, helping maintain clear procedures, guidance and shared resources for colleagues.\nMonitoring workforce and service information, preparing reports that highlight progress, emerging concerns and actions requiring management attention.\nWorking collaboratively with HR, learning and development, business support and operational teams, progressing agreed actions and resolving queries.\nSupporting change and improvement projects, coordinating activities, communicating updates and helping teams adapt to new ways of working.\nGathering feedback from staff and managers, using it to identify opportunities to improve support and development arrangements.\nMaintaining accurate and confidential records, handling sensitive information responsibly and escalating concerns appropriately.\nPromoting inclusive working practices, supporting fair access to development opportunities and treating colleagues with respect.\nRequirements\nWe're looking for a proactive, approachable and solutions-focused individual with experience coordinating teams, supporting workforce development or improving operational services.\nYou'll ideally have:\nExperience in workforce support, practice development, business support management or a comparable service improvement role.\nExperience managing staff, coordinating teams or leading projects, with the ability to establish priorities and monitor delivery.\nAn understanding of workforce development, including induction, training needs, staff support and continuous learning.\nExperience reviewing processes and implementing improvements, with a practical approach to resolving operational challenges.\nStrong communication and relationship-building skills, including the ability to work constructively with managers and colleagues across different functions.\nConfidence analysing information and preparing reports, using evidence to identify issues and recommend action.\nGood organisational and IT skills, including the ability to manage competing deadlines and maintain accurate electronic records.\nAbility to work independently and collaboratively, taking ownership of agreed actions and seeking guidance when required.\nA professional approach to confidential and sensitive information, recognising when matters need specialist advice or escalation.\nEligibility to work in the UK and the ability to provide employment references and complete the required pre-employment checks.\nWhy Apply\nOpportunity to help strengthen staff support and improve service delivery within Enfield Council.\nVaried management role combining workforce coordination, staff development and process improvement.\nChance to work collaboratively with managers, operational teams and specialist support services.\nOpportunity to apply your leadership and organisational skills within a local authority setting.\nBenefits\nWeekly Pay\nCompany Pension\nOngoing Agency Support\nBenefits are subject to confirmation of agency and payroll arrangements and individual eligibility.\nAdditional Information\nClient: Enfield Council\nJob Title: Practise & Workforce Support Manager\nLocation: Enfield, London, EN1 3XA\nWorking Arrangement: To be confirmed; no hybrid or remote-working arrangement has been specified.\nStart Date: 26 October 2026\nEnd Date: 31 December 2026\nContract Duration: Temporary assignment from 26 October 2026 to 31 December 2026.\nHours: 36 hours per week\nPay Rate: £26.65 per hour - Umbrella\nIR35: Status to be confirmed.\nJob Types: Full-time, Temporary\nPay: £26.65 per hour - Umbrella\nApplication question(s):\nCan you describe your experience managing a team or coordinating workforce, practice or operational support activities?\nPlease give an example of an improvement you introduced that strengthened staff development, working processes or service delivery.\nPlease confirm your current location, your ability to attend the Enfield location as required and your availability to start on 26 October 2026.\nExperience:\nWorkforce support, practice development, operational management or relevant service improvement experience preferred.\nLocal authority or public-sector experience would be advantageous.\nQualifications:\nRelevant management, workforce development or professional qualifications, or equivalent practical experience, would be advantageous.\nAny mandatory qualifications or professional registration requirements are to be confirmed by Enfield Council.\nWork authorisation:\nUnited Kingdom - right to work required.\nDisclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify iWork Recruitment Limited of any hirer who I do not want my details to be passed onto.\nRQ1794270-10-26","description_format":"text","description_chars":6971,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-20T10:56:08Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:3","agency","win:early","comp:brand"],"computed_at":"2026-10-20T18:46:44Z"},"pay":null,"html_url":"https://alion.io/job/iwork-recruitment-practise-workforce-support-manager","json_url":"https://alion.io/job/iwork-recruitment-practise-workforce-support-manager.json","meta":{"generated_at":"2026-10-20T18:46:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21585,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4422609},"rest":"https://alion.io/mcp/rest/get_company?id=4422609"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fiwork-recruitment-practise-workforce-support-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fiwork-recruitment-practise-workforce-support-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fiwork-recruitment-practise-workforce-support-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/iwork-recruitment-practise-workforce-support-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fiwork-recruitment-practise-workforce-support-manager"}]}