{"id":2409295,"url":"https://alion.io/job/iworkrecruitment-isp-ai-specialistapplication-support","title":"Isp Ai Specialist/Application Support","company":{"id":4422609,"name":"iWork Recruitment","domain":"iworkrecruitment.uk","url":"https://alion.io/company/iworkrecruitment","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bradford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T01:47:34Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-18T00:08:53Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Contract to start ASAP until 31-01-27 with a possible extension.\nResponsibilities:\nProvide 2nd and 3rd line application support, investigating and resolving technical incidents and service requests.\nMonitor application performance, availability, integrations, and system health.\nTroubleshoot complex application, interface, data, and configuration issues.\nSupport the implementation, administration, and maintenance of AI-enabled applications and services.\nAssist with the assessment and deployment of AI, automation, and intelligent application-support solutions.\nAnalyse application logs, system data, errors, and performance information to identify root causes.\nWork with development, infrastructure, security, data, and service-management teams to resolve complex issues.\nManage incidents, problems, changes, and service requests in accordance with IT service-management processes.\nSupport application upgrades, patches, releases, testing, and configuration changes.\nDevelop and maintain technical documentation, knowledge articles, support procedures, and system documentation.\nWork with suppliers and third-party technology providers to investigate and resolve application issues.\nSupport integrations between business applications, APIs, databases, and other technology platforms.\nDisclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role. 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